Summary
Overview
Work History
Education
Skills
Timeline
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Spyro Arvanitis

Montreal,Quebec

Summary

Dedicated Inside Sales Representative motivated to maintain customer satisfaction and contribute to company success. Sales with extensive customer experience with proven verbal and communication skills. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette.

Overview

15
15
years of professional experience

Work History

Inside Sales Representative

Marcus Transformer
Montreal, Quebec
07.2021 - Current
  • Results-oriented, committed to enhance the customer service function to exceed the customers expectations.
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Gathered and verified all required customer information for tracking purposes.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Customer Service Representative

Tag Tracking Inc.
Montreal, Quebec
07.2020 - 02.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.

Waiter

40 Westt Steakhouse
Pointe-Claire, Quebec
11.2015 - 04.2020
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Waiter

Restaurant Zante
Montreal, Quebec
06.2008 - 07.2014
  • Trained new servers on restaurant policies and procedures.
  • Used cash registers and credit card machines to cash out customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.


Warehouse Clerk

Groupe Alimentaire Miron
Montreal, Quebec
06.2010 - 11.2011
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes.
  • Simplified shipping and receiving processes for improved workflow.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.

Education

Independent Student

Concordia University
Montreal
2010

Computer Basics & Office Applications Courses -

Dawson College
Montreal
2008

High School Diploma -

École Secondaire La Dauversiere
Montreal
1996

Skills

  • Resolution-oriented
  • Active listening skills
  • Cheerful and energetic
  • Effective team player
  • Strong problem solving ability
  • Negotiation competency

Timeline

Inside Sales Representative

Marcus Transformer
07.2021 - Current

Customer Service Representative

Tag Tracking Inc.
07.2020 - 02.2021

Waiter

40 Westt Steakhouse
11.2015 - 04.2020

Warehouse Clerk

Groupe Alimentaire Miron
06.2010 - 11.2011

Waiter

Restaurant Zante
06.2008 - 07.2014

Independent Student

Concordia University

Computer Basics & Office Applications Courses -

Dawson College

High School Diploma -

École Secondaire La Dauversiere

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Spyro Arvanitis