Shawn Broils
Fresno
Summary
Dynamic leader with a proven track record at Flooring Liquidators Inc, adept in client support and problem-solving. Excelled in team leadership and customer relations, enhancing store operations and achieving top sales associate status. Skilled in multitasking and maintaining positive environments, demonstrating exceptional organizational abilities and a friendly demeanor.
Overview
23
23
years of professional experience
Work History
Store Manager
Flooring Liquidators Inc
04.2013 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Top sales associate in charge of running appointments measuring customer's homes for complete flooring installation.
Property Manager
RBJ & Associates
01.2009 - 03.2012
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Bartender
Applebee's Neighborhood Grill & Bar
08.2002 - 12.2008
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Associate of Arts - Clinical Psychology
Butler County Community College Kansas
901 S. Haverhill Rd, El Dorado, KS 6704206-1996
Skills
- Client Support
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Team leadership
- Friendly and positive
Timeline
Store Manager
Flooring Liquidators Inc
04.2013 - Current
Property Manager
RBJ & Associates
01.2009 - 03.2012
Bartender
Applebee's Neighborhood Grill & Bar
08.2002 - 12.2008
Associate of Arts - Clinical Psychology
Butler County Community College Kansas
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