Shawn Andrews
San Francisco
Summary
Highly organized professional with extensive experience spanning administrative support, customer relations, and operational management. Proven ability to streamline processes, enhance efficiency, and provide comprehensive support to all levels of an organization, from front-desk operations to C-suite executives. Highly proficient at managing complex calendars, overseeing budgets, leading teams, and driving initiatives to achieve business goals.
Overview
18
18
years of professional experience
Work History
Barback Manager
S.F. Eagle
San Francisco, CA
02.2015 - Current
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Maintained cleanliness of bar area, ensuring compliance with health regulations.
- Facilitated training sessions for new staff on operational procedures.
- Developed and implemented weekly scheduling to optimize team productivity.
Shop Operations
Prodege
San Francisco, CA
01.2018 - 04.2025
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Executive Assistant
MyPoints
San Francisco, CA
04.2012 - 01.2018
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Volunteered to help with special projects of varying degrees of complexity.
Receptionist Administrator
MyPoints
San Francisco, CA
03.2008 - 04.2012
- Managed front desk operations, ensuring smooth visitor experiences and efficient communication.
- Coordinated scheduling for appointments, meetings, and events to optimize organizational efficiency.
- Processed incoming calls and inquiries, providing accurate information and resolving issues promptly.
- Maintained office supplies inventory
Education
High School Diploma -
Granada High School
Livermore, CA06-2001
Skills
- Office Management & Administration
- Executive Support & Calendar Management
- Customer Relationship Management (CRM)
- Communication & Interpersonal Skills
- Project & Event Coordination
- Budgeting & Expense Management
- Team Leadership & Training
- Process Improvement & Optimization
- Confidential Data Handling
- Microsoft Office Suite Proficiency (Word, Excel, PowerPoint, Outlook)
Timeline
Shop Operations
Prodege
01.2018 - 04.2025
Barback Manager
S.F. Eagle
02.2015 - Current
Executive Assistant
MyPoints
04.2012 - 01.2018
Receptionist Administrator
MyPoints
03.2008 - 04.2012
High School Diploma -
Granada High School