SHAUN MACQUARRIE
Trenton,Canada
Summary
Accommodating with expertise in leading and developing successful sales teams in various industries. Proactive and professional team leader with track record of success in customer service, process improvements, and revenue generation. Offering 20+ years of comprehensive experience in analyzing and resolving problems and motivating high-performing associates.
Overview
10
10
years of professional experience
Work History
Parts Advisor
Belleville Toyota
Belleville, ON
05.2023 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
Commission Sales Associate
EZ Rides
Belleville, ON, Canada
10.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Golf Course Maintenance
Bay of Quinte Golf and Country Club
Belleville, ON, Canada
06.2021 - 09.2022
- All aspects of course maintenance including but not limited to cutting with specialty equipment, course prep for opening and closing seasons, irrigation system maintenance, tractor use, tree cutting and hauling, garbage removal
Sales Representative
Wurth Canada
Kingston, ON, Canada
02.2020 - 06.2021
- Daily business to business on road route sales
- Preparation of daily, weekly, and monthly reports
- Preparation of quotes and special offers
- Present new and top selling products
- Cold calling
- Attending monthly meetings
Commission Sales Associate
Leon's Furniture
Quinte West, ON, Canada
09.2018 - 02.2020
- Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coins
- Protected company reputation and built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Commission Sales Associate
Sears Canada
Belleville, ON, Canada
12.2014 - 06.2017
- Coached other employees in effective customer service and successful selling techniques
- Maintained safe, organized store by keeping aisles free of merchandise and boxes
- Built long-term relationships with clients through effective selling
Education
High School Diploma -
Bayside Secondary School
Belleville, ONSkills
- Automotive Industry Knowledge
- Parts Cataloging
- Warehouse Operations
- Shipping procedures
- Warranty Administration
- Technical aptitude
- Parts identification
- Stock control
- Ordering parts
- Customer Service
Languages
English
Native or Bilingual
Phone
cell, (613)847-3675
Timeline
Parts Advisor
Belleville Toyota
05.2023 - Current
Commission Sales Associate
EZ Rides
10.2022 - 04.2023
Golf Course Maintenance
Bay of Quinte Golf and Country Club
06.2021 - 09.2022
Sales Representative
Wurth Canada
02.2020 - 06.2021
Commission Sales Associate
Leon's Furniture
09.2018 - 02.2020
Commission Sales Associate
Sears Canada
12.2014 - 06.2017
High School Diploma -
Bayside Secondary School