REBEL BOEN
Yorkton,SK
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Parts Advisor
Terry Ortynsky's Royal Ford
06.2023 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.
- Assisted customers in finding appropriate parts promptly.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Ordered parts from various distributors to fulfill demands.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Continuing Care Assistant
Saskatchewan Health Authority
01.2016 - 05.2023
- Assisted in daily living activities for improved quality of life.
- Improved patient mobility by assisting with transfers and ambulation exercises.
- Observed and examined patients to detect symptoms requiring medical attention such as bruises, open wounds and persistent coughs.
- Maintained a clean and organized environment to support infection control measures.
- Enhanced patient comfort by providing attentive and compassionate care.
- Built strong relationships with coworkers to create an efficient care team focused on collaboration and communication.
- Promoted patient independence through individualized personal care plans.
- Supported patients during end-of-life care, ensuring dignity and comfort throughout the process.
- Implemented fall prevention strategies to maintain patient safety within the facility.
- Participated in staff meetings and trainings for professional development and continuous improvement of skills.
- Contributed to the development of personalized care plans tailored specifically for each individual''s needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Upheld infection control and prevention policies across different patient-facing areas.
Parts Advisor
Preeceville Salvage
04.1997 - 10.2005
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
- Created detailed reports on inventory levels, movement trends, and potential discrepancies for review by upper management as needed.
- Contributed to overall company growth and profitability by consistently providing outstanding customer service and maintaining a high level of proficiency in all aspects of the Parts Advisor role.
- Continuously pursued professional development opportunities to stay current on industry trends and best practices related to automotive parts advising roles.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining easy access to frequently requested items.
- Organized parts storage and stocked inventory according to established guidelines.
- Assisted customers in finding appropriate parts promptly.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Ordered parts from various distributors to fulfill demands.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Stocked and managed stock of parts.
- Researched vehicles and parts via physical catalogs and electronic means.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Examined returned parts for defects and exchanged defective parts or refunded money.
Education
Continuing Care Assistant
Saskatchewan Institute of Applied Sciences And Technology
Saskatoon, SK07.2014
Parts Management Technician
Saskatchewan Institute of Applied Sciences And Technology
Saskatoon, SK11.1999
High School Diploma -
Sturgis Composite High School
Sturgis, SK06.1996
Skills
- Automotive Industry Knowledge
- Parts Cataloging
- Warehouse Operations
- Shipping procedures
- Customer Service
- Problem-solving skills
- Vehicle operations knowledge
- Improving customer satisfaction
- Verbal and written communication
- Forklift Operation
Certification
TLR
PART
Fork lift
Saskatchewan Drivers license
Timeline
Parts Advisor
Terry Ortynsky's Royal Ford
06.2023 - Current
Continuing Care Assistant
Saskatchewan Health Authority
01.2016 - 05.2023
Parts Advisor
Preeceville Salvage
04.1997 - 10.2005
Continuing Care Assistant
Saskatchewan Institute of Applied Sciences And Technology
Parts Management Technician
Saskatchewan Institute of Applied Sciences And Technology
High School Diploma -
Sturgis Composite High School
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