Shashi Ranathunga
Canada
Summary
Detail-oriented and results-driven Accounts Receivable Clerk with extensive experience in invoice processing, account reconciliation, collections management, and financial reporting. Proven ability to handle billing inquiries, monitor aging reports, follow up on overdue accounts, and ensure timely payment processing. Adept at collaborating with finance teams, maintaining accurate financial records, and ensuring compliance with company policies. Strong proficiency in MS Excel, QuickBooks, SAP, and Sasia Net, with excellent communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Accounting Assistant
Mits Air Conditioning Inc
Mississauga, Ontario
10.2023 - Current
- Process and manage customer invoices accurately and in a timely manner.
- Monitor accounts to ensure payments are received promptly.
- Follow up on overdue accounts and communicate with customers to resolve payment issues.
- Maintain detailed records of all collections and communications with clients.
- Assist with reconciliation of accounts and monthly financial reporting.
- Prepare aging reports and analyze outstanding balances for management.
- Coordinate with the finance team to ensure compliance with company policies.
- Respond to customer inquiries regarding billing, payment schedules, and account status.
- Saved one month of time by efficiently leading a team in transitioning to Sasia Net from QuickBooks
Senior Executive
Citizens Development Bank
Sri Lanka
02.2017 - 01.2020
- Managed a portfolio of 100+ customer accounts, ensuring timely payments and collections management.
- Reconciled accounts and processed financial transactions, reducing discrepancies by 20%.
- Implemented a streamlined billing system, enhancing invoicing accuracy and customer satisfaction.
- Monitored aging reports and coordinated with clients on overdue accounts.
- Introduced a paperless invoicing system, reducing processing costs by 15%.
- Trained new hires on financial reconciliation procedures, improving team efficiency by 30%.
- Implemented a sustainable paper recycling system, reducing waste and cutting costs.
Customer Service Manager
IWD IT Solutions
Sri Lanka
01.2020 - 01.2022
- Supervised customer accounts, ensuring accurate billing and invoicing.
- Handled payment reconciliation and aging report analysis to improve collection timelines.
- Implemented new CRM strategies to enhance customer invoicing and financial dispute resolution.
- Streamlined the customer invoicing system, reducing overdue payments by 25%.
- Introduced a standardized payment reminder system, improving on-time payments by 20%.
Education
Ontario College Postgraduate Certificate - Global Business Management
Mohawk College of Applied Arts And Technology
Hamilton, None05-2022
Bachelor of Science - Business Management
Northumbria University
United KingdomGraduate Diploma in Accounting -
Business Management School
Sri LankaSkills
- Accounts Receivable & Collections Management
- Billing & Invoicing
- Account Reconciliation & Payment Processing
- Financial Reporting & Compliance
- Aging Reports & Outstanding Balances Monitoring
- Customer Inquiries & Dispute Resolution
- Microsoft Excel (Pivot Tables, VLOOKUP, Data Analysis)
- Accounting Software (QuickBooks, SAP, Sasia Net, Sage 300)
- Attention to Detail & Organizational Skills
- Team Collaboration & Communication
- Financial Compliance & Policy Adherence
- Monthly Reconciliation & Reporting
- Collections Follow-Up & Customer Correspondence
- Process Improvement & Efficiency Optimization
Timeline
Accounting Assistant
Mits Air Conditioning Inc
10.2023 - Current
Customer Service Manager
IWD IT Solutions
01.2020 - 01.2022
Senior Executive
Citizens Development Bank
02.2017 - 01.2020
Ontario College Postgraduate Certificate - Global Business Management
Mohawk College of Applied Arts And Technology
Bachelor of Science - Business Management
Northumbria University
Graduate Diploma in Accounting -
Business Management School
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