Summary
Overview
Work History
Education
Skills
Timeline
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HSIN YU MIU

Rowland Heights

Summary

Manage multiple retail store customers with well-coordinated strategies, industry expertise and well experience in communicating with the customer's customized orders. It's the connection to our sales team, I have to negotiate and responsible for all the sales orders. On the other hand, organized and motivated employees eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience

Work History

Operations and Sales Manager

SHOE MAGNATE INC
01.2018 - Current
  • Followed up with customers to identify and resolve service, account and maintain satisfaction.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Calculated production, delivery and installation costs to provide customers with accurate quotes.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Oversaw daily operations across sales team and shipping department, ensuring seamless coordination and efficient execution of tasks.

Food Processing Center Administrative Assistant

99 RANCH MARKET HEADQUATERS
09.2018 - 09.2019
  • Monitored store accounts for questions and feedback to provide an exceptional experience for vendors.
  • Served as the main point of contact for each store and vendor, answering questions and responding to messages.
  • Identified trends through assessment of competitor activities.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed store manager communication to appropriate department personnel.

Education

MBA - Business Administration and Management

Southwest Minnesota State University
Marshall, MN
07.2016

Bachelor of Science - Food Science

China University of Science And Technology
Taipei,Taiwan
07.2015

Skills

  • Reporting and Performance Analysis
  • Inventory Management
  • Microsoft Office
  • Merchandise Promotion and Display

Timeline

Food Processing Center Administrative Assistant

99 RANCH MARKET HEADQUATERS
09.2018 - 09.2019

Operations and Sales Manager

SHOE MAGNATE INC
01.2018 - Current

MBA - Business Administration and Management

Southwest Minnesota State University

Bachelor of Science - Food Science

China University of Science And Technology

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HSIN YU MIU