Sharon Thompson
Newmarket
Summary
Crossing guard or security guard position
Experienced school crossing guard Skilled at managing crosswalks and vehicle and pedestrian traffic. Proficient in all manners for enforcing safety using clear communication flags, hand signals and signs. Looking to take my experience into a fresh environment.
Overview
16
16
years of professional experience
Work History
School Crossing Guard
Staffing Services
01.2022 - Current
- Managed pedestrian and vehicle traffic for safe street crossing during busiest periods of the school day
- Directed intersection traffic
- Resolved traffic disputes in a timely manner
- Filed police reports regarding traffic violations
- Resolved parking disputes In a efficient manner
- Assisted children in crossing streets safely, fostering awareness of traffic rules.
- Communicated effectively with parents and school staff regarding safety concerns.
- Maintained clear visibility in adverse weather conditions to enhance safety measures.
- Collaborated with local law enforcement to address community safety issues.
- Adapted quickly to changing traffic patterns and school schedules for optimal service delivery.
Customer service
Renovations
01.2010 - 01.2015
- Accurately handled cash register transactions while providing excellent customer service.
- Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings
- Achieved consistent customer service excellence, maintaining positive attitude under pressure.
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
Owner
Chocolate Truffles
01.2010 - 01.2015
- Developed unique chocolate truffle recipes to enhance product offerings and customer satisfaction.
- Managed inventory levels, ensuring timely restocking of ingredients and supplies.
- Implemented marketing strategies to increase brand visibility and attract new customers.
- Oversaw daily operations, streamlining workflows for improved productivity and consistency.
Education
B.A. -
York university
LLB - undefined
Windsor University
Skills
- Solid ability to manage parents, children, cyclists and motorists to ensure pedestrians safely cross streets
- Comprehensive understanding of traffic laws and public safety
- Excellent communication with children of all ages
- Capable of standing for long periods of time in any weather conditions
- Welcoming attitude
- Professional manner
- Calm and courteous
- Communications
Accomplishments
Child escaped his home during winter woman pedestrian reported the child to me in the middle of rush hour.The temperature was minus 10 I rejected standard solutions very quickly due to the time element pulled by law officer in the traffic lineup,explained the situation and the child was rescued within minutes
Documented running stops discussed issue with assistant vice president of the company who employed me Filed police
Languages
English
Professional Working
Timeline
School Crossing Guard
Staffing Services
01.2022 - Current
Customer service
Renovations
01.2010 - 01.2015
Owner
Chocolate Truffles
01.2010 - 01.2015
LLB - undefined
Windsor University
B.A. -
York university
MANAGEMENT
Owned and operated a community-based chocolate truffles franchise. Marketed product at local outlets and community shows. Described product accurately, explained in detail care of merchandise. Packaged products neatly in saleable condition. Updated and communicated available stock to clients. Problem solved with clients, adapting frequently to new customer requests. Maintained a clean work environment. Processed sales to ensure company targets were met.
SALES
Renovations customer service included promoting various products to customers, demonstrations and explanation of features. Greeted clients, developed and maintained strategic relations with suppliers. Handled all clients, telephone requests and complaints.
COMMUNICATION
Excellent at interpersonal relations, solid critical thinker, superb ability at reactive thinking, demonstrated excellent patience in difficult situations.
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