Sharon Lopez
Los Angeles
Summary
Dynamic professional adept at understanding customer needs and tailoring sales strategies. Proven ability to resolve issues efficiently while maintaining a welcoming environment. Strong communication and organizational skills contribute to effective multitasking, ensuring smooth operations and high customer satisfaction.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Matsu Matcha
Matsu
Los Angeles
03.2026 - Current
- Completed day-to-day duties accurately and efficiently.
- Collaborated with team members to deliver high-quality customer service during peak hours.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Receptionist
Nanana Parena
04.2024 - Current
- Greeted incoming visitors and customers, providing friendly and knowledgeable assistance to enhance their experience.
- Responded to inquiries from callers, delivering accurate information to support client needs.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
Lalaland
lalaland
Los Angeles
08.2025 - 03.2026
- Improved customer satisfaction through creative problem-solving techniques. by finding creative solutions to problems.
- Operated kitchen equipment, including ovens, grills, and dishwashers efficiently.
- Maintained cleanliness of dining area and kitchen to ensure a sanitary environment.
Floor Associate/Customer Service Cashier
Daiso
08.2022 - 10.2024
- Greeted customers, addressing inquiries about product availability, prices, and usage to enhance customer experience
- Monitored store traffic, responding promptly to customer inquiries and complaints to ensure satisfaction
- Prioritized and organized tasks to meet service goals and improve overall customer service
- Organized displays to attract customers and promote sales
- Stocked shelves with merchandise according to company guidelines
Education
Associate of Arts - Cosmetology
Santa Monica College
Santa Monica, CA06-2024
High School Diploma -
Alexander Hamilton High School
Los Angeles, CA06-2022
Skills
- Point of Sale Management
- Customer Engagement
- Visual Merchandising
- Product Promotion
- Inventory Management
- Strong work ethic
- Reliable performance
- Positive attitude
- Detail-oriented
- Effective time management
- Organizational skills
- Client Communication
- Data entry
- Customer Reception
- Appointment Coordination
- Schedule coordination
Certification
Santa Monica Community College certification in Cosmetology
Will soon receive an associate degree in Cosmetology
Languages
- English
- Spanish
Timeline
Matsu Matcha
Matsu
03.2026 - Current
Lalaland
lalaland
08.2025 - 03.2026
Receptionist
Nanana Parena
04.2024 - Current
Floor Associate/Customer Service Cashier
Daiso
08.2022 - 10.2024
Associate of Arts - Cosmetology
Santa Monica College
High School Diploma -
Alexander Hamilton High School