Caryn Hoopingarner
San Pedro
Summary
Business Administration graduate with recognition on Dean's List. Demonstrated commitment to academic excellence through consistent performance and engagement in coursework. Prepared to leverage educational background to contribute effectively in professional settings.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Store Manager
Baskin-Robbins
Manhattan Beach
09.2022 - Current
- I currently hold the position of store manager. Coordinated scheduling, inventory management, ordering, bank reconciliations, hiring, and training while actively participating in crew tasks. Engaged with customers daily to ensure satisfaction with their experience. Ensured compliance with health code and Baskin Robbins standards. I have been able to cut labor hours by over 10% and continually have a 5% lower COGS than the other franchises owned by my employer.
- Oversaw daily store functions and ensured compliance with company standards.
- Oversaw employee scheduling process and maintained adequate workforce levels.
- Educated new hires on procedures on customer service and product knowledge.
Store Manager
Subway
Redondo Beach
07.2017 - 08.2022
- Managed store operations for 5 years. Coached and scheduled team, managed inventory, ordered products, reconciled daily units, and handled banking. Ensured compliance with health and company standards. I made sure store goals were obtained by ensuring customer satisfaction.
- Oversaw inventory management, including ordering and restocking supplies.
- Trained and developed team members on customer service and product knowledge.
- Managed daily operations and staff schedules for a busy ice cream shop.
Shift Lead
Aramark
San Pedro
04.2016 - 07.2017
- Supervised daily operations to ensure efficient workflow and team performance.
- Trained and mentored new staff on company policies and procedures.
- Monitored inventory levels and coordinated supply orders as needed.
- Monitored inventory levels and coordinated supply orders.
Sales Associate
Vector
Long Beach
06.2009 - 09.2009
- Vector Marketing, Long Beach Branch, CA
- Delivered presentations to potential clients, enhancing engagement and product understanding
- Contributed insights and strategies during weekly sales team meetings to align goals
- Reached top sales associate status in training class, demonstrating strong sales acumen
Receptionist
El Camino College
Torrance
09.2007 - 09.2009
- Answered incoming calls and directed them to appropriate staff
- Handled incoming calls, directing them to appropriate staff for timely assistance
- Resolved conflicts with students, showcasing effective customer service skills
- Managed office supplies and processed order sheets to ensure availability
- Provided onboarding support to new employees, helping them integrate into the team effectively
Education
Business Management (Incomplete) -
California State University Los Angeles
Los Angeles, CAAssociates degree - Business administration
Los Angeles harbor college
Wilmington, CAHigh school diploma or GED -
Carson high School
Carson, CASkills
- Store management
- Restaurant management
- Team Buildingement
- Quick service management
- Retail operations
- Food safety
- Inventory management
- Financial management
- Budgeting
- Financial reporting
- Sales
- Vendor management
- Retail software management
- POS
- Point of sale management
- Operational team leadership
- Team management
- Food safety
- Team development
- Leadershipent
- Scheduling
- Training evaluation
- Performance management
- Customer engagement
- Guest relations
- Guest services
- Customer service
- Complaint handling
- Food service
- Food industry
- Inventory control
- Cash handling
- Conflict management
- Attention to detail
- Data-driven decision making
- Analysis skills
- Retail food management
- Fast casual experience
- Assistant Manager Experience
- Mentoring
- Store management
- Executive leadership
- Hospitality management
- Hospitality
- Recruiting
- Time management
- Operations management
- Computer skills
- Google Suite
- Microsoft Excel
- Microsoft Word
- Englishon skills
- Hospitality
- Merchandising
- Inventory management
- Scheduling
- Conflict management
- Staff development
- Operations management
- Cash handling
- Microsoft Word
- Inventory management
- Merchandising
- Executive leadership
- Point of sale management
- Effective communication
Certification
- ServSafe
- Driver's License
- Food Handler Certification
- ServSafe Manager August 2020 to August 2025
Languages
English, Spanish
Additional Information
Authorized to work in the US for any employer
Timeline
Store Manager
Baskin-Robbins
09.2022 - Current
Store Manager
Subway
07.2017 - 08.2022
Shift Lead
Aramark
04.2016 - 07.2017
Sales Associate
Vector
06.2009 - 09.2009
Receptionist
El Camino College
09.2007 - 09.2009
Business Management (Incomplete) -
California State University Los Angeles
Associates degree - Business administration
Los Angeles harbor college
High school diploma or GED -
Carson high School