Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Lalonde

NEPEAN,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

26
26
years of professional experience

Work History

Assistant Store Manager

HomeHardware
06.2022 - 10.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Department Manager

Rona Home And Garden
04.2002 - 05.2022
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

Deputy Manager

Home Depot
05.1997 - 04.2002
  • Greeted and assisted customers with questions, concerns and purchasing needs.
  • Interviewed, performed background checks, hired and trained [Number] of associates in [Year].
  • Stayed up to date on changing product and service options to provide top-notch support to customers and employees.

Education

No Degree - Joinery (Cabinetmaker) Foundation

Algonquin College
Ottawa, ON

Skills

  • Staff Management
  • Sales Expertise
  • Customer Service
  • Staff Supervision
  • Order Management
  • Goals and Performance
  • Hiring and Training
  • Pricing and Markdowns

Timeline

Assistant Store Manager

HomeHardware
06.2022 - 10.2023

Department Manager

Rona Home And Garden
04.2002 - 05.2022

Deputy Manager

Home Depot
05.1997 - 04.2002

No Degree - Joinery (Cabinetmaker) Foundation

Algonquin College

Similar Profiles

CREATE PROFILE
Sharon Lalonde