Sharon Koech
Librarian
Alliston,ON
Summary
Librarian exhibiting superb communication and interpersonal skills. Dedicated to fostering welcoming and inviting library atmosphere. Resourceful Librarian with meaningful experience cataloging and organizing library collections. Tactfully provides patrons with insightful direction to maximize customer service utility. Knowledgeable operator of library resources and passionate problem solver.
Overview
9
9
years of professional experience
Work History
Library Technician/Circulation Desk Assistant
Niagara college
Niagara falls, Ontario
08.2024 - 12.2024
- Mitigated librarian workload by independently managing basic patron requests and locating materials.
- Processed customer fines and educated individual patrons on ways to minimize future charges.
- Enhanced library user experience by providing efficient customer service and assistance with various resources.
- Streamlined book circulation process by maintaining an organized and accurate database of materials.
Librarian
Maasai Mara Technical College
11.2018 - 05.2023
- Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.
- Contributed to a positive work environment by providing ongoing support and professional development opportunities for staff members.
- Collaborated with faculty to develop tailored research guides for course-specific assignments, resulting in improved student outcomes.
- Streamlined library operations by implementing efficient circulation procedures and automated systems.
- Managed acquisition process for new materials, ensuring the library''s collection remained current and relevant.
- Improved information accessibility for patrons through the development and implementation of a new cataloging system.
Library Assistant
Maasai Mara University
01.2016 - 08.2018
- Elevated user satisfaction rates with hands-on training sessions covering popular e-resource platforms such as OPAC
- Developed crucial digital skills among patrons by offering instructional sessions on using library technology effectively.
- Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
- Enabled better decision-making among librarians through regular tracking of circulation statistics and user trends data generation.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
Education
Bachelor of Science - Information Science
Maasai Mara University
Narok, Kenya12.2017
Skills
- Community Engagement
- Interlibrary loan processes
- Technical Support
- Cataloging reference books
- Research queries
- User access
- Automated Library Systems
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Library Technician/Circulation Desk Assistant
Niagara college
08.2024 - 12.2024
Librarian
Maasai Mara Technical College
11.2018 - 05.2023
Library Assistant
Maasai Mara University
01.2016 - 08.2018
Bachelor of Science - Information Science
Maasai Mara University
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