Dynamic hard working professional with 30+ years of customer service experience. Very fast learner with a positive attitude and a real enjoyment of the restaurant industry.
Work History
Owner/Operator
5 Years 7 Months
Bogey Bar and Grill | 06.2008 - 01.2014
Oversaw daily operations, ensuring exceptional customer service and satisfaction.
Developed and implemented marketing strategies to increase brand visibility and patronage.
Managed inventory levels and procurement processes for food and beverage supplies.
Trained and mentored staff on operational procedures and customer engagement techniques.
Managed day-to-day business operations.
Bar Manager
7 Years 10 Months
Kelseys Original Roadhouse | 06.2000 - 04.2008
Developed innovative drink menus to enhance customer experience and increase sales.
Trained and mentored staff on cocktail preparation and customer service standards.
Oversaw daily bar operations, ensuring compliance with health and safety regulations.