Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHARMILA RANA MAGAR

London,ON

Summary

An Energetic and customer oriented individual with excellent communicational and interpersonal skills. Dedicated in-order to generate a welcoming environment and exceptional customer service. Educated to handle high energies retail environment like conflict resolution, teamwork and brand standard preservations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Executive

Grishma palace
Chitwan, Nepal
06.2023 - 10.2024
  • Professionally and politely responded to customer questions and concerns.
  • Maintained a positive and energetic atmosphere within the store.
  • Presented remarkable customer service by offering customers a pleasant and helpful guidance.
  • Passionated to work and assist customers in a respectful manner.

Retail Associate

Bhatbhateni Shopping Mall
Chitwan, Nepal
02.2021 - 05.2023
  • Contributed with customers to create a customized shopping experience and to make well-informed choices.
  • Collaborated into team members to improve customer service and to increase the sales.
  • Established Company guidelines to maintain the store's environment clean and tidy.
  • Maintained a professional communicational skill to meet the customer's satisfaction as well as company's reputation.

Education

Post-Secondary Diploma in General Business -

Fanshawe Collage
London, ON
08-2025

French Language And Literature

Fanshawe Collage
London, ON
05-2025

High School Diploma -

Janak Secondary School
Nepal
01-2021

Skills

  • An excellent customer service and communicational skills
  • Excellent collaboration skills with the team members
  • Ability to remain calm, handle the busy working hours and stressful situtation by standing, moving and helping customers
  • Flexible, dependable, trustworthy and powerful resilient
  • Experience in handling retail transactions and maintaining a clean environment
  • Interested in maintaining a friendly and welcoming shopping environment in the workplace
  • Ability to work indoor and out-door as per requirement and can lift upto 25 pounds
  • Ability to entertain customers and receive feedbacks

Certification

  • WHMIS Certificate
  • Retail Associate training
  • Best employee award

Timeline

Customer Service Executive

Grishma palace
06.2023 - 10.2024

Retail Associate

Bhatbhateni Shopping Mall
02.2021 - 05.2023

Post-Secondary Diploma in General Business -

Fanshawe Collage

French Language And Literature

Fanshawe Collage

High School Diploma -

Janak Secondary School

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SHARMILA RANA MAGAR