Charlene Labelle

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Described product and service details to customers to provide information on benefits and advantages of raw dog food and one ingredient treats.
• Provided company information to customers upon inquiry and answered questions via phone, and in person.
• Developed working relationships with internal and external customers while assisting with account management duties.
• Maintained clean sales floor, shelves, and straightened and loaded products in store front.
• Prepared raw products for dehydration and freeze dried process.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Supported efficient and timely replenishment of sales floor merchandise.
• Balanced and organized cash register by handling cash, counting change and process retail purchases.
• Performed any assistance required including delivery of products when required.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Maintained excellent attendance record, consistently arriving to work on time.

Operate and/or assist with operating the Swellex machine to produce underground rock bolts.

Included duties: operating machine when needed, quality inspection of each bolt produced, perform quality gates, make adjustments as required, spot welding, unloading raw materials using a 5 ton overhead crane, loading of produced product onto a transport using a forklift, mechnical troubleshooting, maintenance and cleaning of the machine, record keeping.

Maintained work areas in organized, safe and clean manner.

Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.

Reviewed work orders to check correctness of deliveries.

Received deliveries, scanned packages and updated orders in internal database.

Opened and inspected packages received and routed to merchandise stocking or requisitioning department.

Monitored merchandise received and shipped from facility in computer system.

Operated forklifts, hand trucks or other equipment to load, unload, transport and store goods.

Loading and unloading of transports, following international shipping requirements, build bulk heads and crating using a variety of power tools, Fulfill customer orders from picking, packing, and shipping all according to the customers request, inventory tracking.

Complete assembly of diamond bits prior to the furnacing process, prepare powders for diamond bits, prepare alloy for bit furnacing, prepare and assemble blanks with bits prior to furnacing, complete final stages of bit assembly, painting, grinding, sandblasting, etching and labeling prior to shipping.