Sharla McRae
Calgary
Summary
Experienced admin assistant with over 10 years of diverse industry experience, providing invaluable support to senior executives. Proven track record in effectively managing time and prioritizing tasks in fast-paced environments. Customer service is at the forefront of my approach, ensuring that all needs are met with utmost efficiency. Known for meticulous attention to detail, successfully implemented solutions that optimize workflow and streamline processes. Strong interpersonal and communication skills allow for seamless collaboration with individuals from diverse backgrounds.
Overview
2025
2025
years of professional experience
Work History
General Manager
Chair Flair Linen Rentals and Event Decor
08.2023 - Current
- General Manager to staff of 45 people
- Managed budget implementations, employee evaluations, and contract details.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Executive Assistant / Office Manger
USD Group Canada
09.2020 - 09.2023
- Admin to office of 4-30 people
- Facilitated office move and complete remodel
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Social coordination for multiple events, including team building, stampede and holiday celebrations.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Wrote reports, executive summaries and newsletters.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Residential/Commercial Cleaner
Double D Cleaning Company
01.2015 - 01.2020
- Company Overview: Customer Service based business
- Cleaning company that provides professional friendly cleaning services to residential and commercial clients (post construction)
- Customer Service based business
- Independent contractor
- Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client's unique requirements and expectations.
Administrative Assistant/Receptionist
Mercuria Energy Canada Inc.
01.2012 - 01.2014
- Admin to office of 4-30 people
- Facilitated 2 complete office moves
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Podcast Production Manager
Highlander Hunting
09.2017 - 06.2021
- Record, edit, post monthly podcast episodes, manage monthly payments for services such as website, shopify and podcast platform
Project Coordinator
Riverview Contractors
01.1999 - 01.2003
- Quotes/costing for renovations of existing commercial spaces, complete demo and rebuild of office/warehouse spaces
- Presented costs to Landlords for approval
- Individual job coordination between trades and tenants/landlords
- Maintaining job records
Domestic Engineer
- 10+ years 4 kids
Education
Real Estate Assistant -
Calgary Real Estate Board CREB
Calgary, AB2006
High School Diploma -
Camrose Composite High School
Camrose, AB06.1994
Skills
- Advanced computer skills
- Data analysis skills
- Advanced knowledge of Adobe and MS Office programs
- Flexibility and adaptability skills
- Creativity
- Decision making skills
- Communication skills
- Teamwork skills
- Organization skills
- Event planning
- Expense account management
- Travel arrangements
- Leadership and team building
- Operations Management
- Customer Service
- Data Entry
Volunteer Experience
Junior Forest Wardens, Family oriented outdoor group (Joined in 2012), Backcountry camping, Hiking, Fishing, Hunting, Horseback riding, Highline courses, Ice climbing, Orienteering, Wilderness survival, Out trip coordinator, Registrar, Online Store Rep, T-shirts orders, Co-Coordinator/Coordinator
References
Available
Leadership Experience
- Podcast Production Manager, Highlander Hunting Podcast, Record, edit, post monthly podcast episodes, Manage monthly payments for services such as website, Shopify and podcast platform
- Domestic Engineer, 10+ years, 4 kids
Languages
English
Native or Bilingual
Timeline
General Manager
Chair Flair Linen Rentals and Event Decor
08.2023 - Current
Executive Assistant / Office Manger
USD Group Canada
09.2020 - 09.2023
Podcast Production Manager
Highlander Hunting
09.2017 - 06.2021
Residential/Commercial Cleaner
Double D Cleaning Company
01.2015 - 01.2020
Administrative Assistant/Receptionist
Mercuria Energy Canada Inc.
01.2012 - 01.2014
Project Coordinator
Riverview Contractors
01.1999 - 01.2003
Domestic Engineer
Real Estate Assistant -
Calgary Real Estate Board CREB
High School Diploma -
Camrose Composite High School
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