Sharla Jordan
Los Angeles
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Campus Security Officer
Allied Universal Security Services
Los Angeles
04.2021 - 07.2026
- Monitored campus activities to ensure safety and security for students and staff.
- Patrolled campus grounds to deter unauthorized access and enhance safety for students and staff.
- Supported and assisted during incidents to ensure swift resolution and safety.
- Trained new security personnel on protocols and emergency response procedures.
- Enforced institutional rules and regulations regarding student conduct to uphold a secure campus environment.
- Handled various office tasks to maintain organized documentation such as filing paperwork and updating records.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Security Manager
Securitas Security Services USA
Los Angeles
01.2004 - 03.2021
- Developed security protocols to protect client assets and personnel.
- Conducted risk assessments to identify vulnerabilities in security systems.
- Led training sessions for security staff on emergency response procedures.
- Conducted regular staff training on security policies and procedures.
- Documented all aspects of IT Security including but not limited to policies, procedures and best practices.
- Managed a team of security personnel, providing ongoing training and performance evaluations.
- Established relationships with law enforcement agencies in order to facilitate investigation of cybercrime incidents or other criminal activities involving IT infrastructure.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Security Officer
Burns Security Services
Los Angeles
01.1999 - 07.2004
- Conducted routine patrols to identify and address potential security threats.
- Monitored premises to ensure safety and security for clients and visitors.
- Responded promptly to alarms and incidents, maintaining a calm and professional demeanor.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Education
Crenshaw High School
Los Angeles, CASkills
- Emergency response
- Incident management
- Access control
- Risk assessment
- Security protocol development
- Report writing
- Team collaboration
- Client relationship management
Certification
- Active Shooter
- Emergency Preparedness
- Hearing Conservation
- Interpersonal Communication
Timeline
Campus Security Officer
Allied Universal Security Services
04.2021 - 07.2026
Security Manager
Securitas Security Services USA
01.2004 - 03.2021
Security Officer
Burns Security Services
01.1999 - 07.2004
Crenshaw High School