Gurpal Singh
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Excellent security management and communications skills leading to mutually beneficial relationships with campus management, students and surrounding community. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Campus Security Officer
Simon Fraser University
01.2024 - Current
- Provide proactive security presence throughout the campus, ensuring the safety of students, staff, and visitors
- Respond to and manage various emergencies, including medical incidents, security breaches, and campus disturbances
- Certified in OFA Level 2 First Aid; deliver immediate medical care in emergency situations, including CPR, wound care, and stabilizing individuals until paramedics arrive
- Address and de-escalate situations involving individuals with mental health challenges
- Provide support to students and the public showing suicidal tendencies, working in partnership with mental health professionals and local authorities
- Use conflict resolution strategies to manage and diffuse volatile situations
- Apply effective communication skills to de-escalate confrontations and ensure a safe environment for all campus community members
- Work closely with counseling, health, and student services teams to ensure comprehensive support for individuals in crisis
- Assist in the coordination of mental health resources and referrals when needed
- Conduct regular foot and vehicle patrols, monitor security systems (CCTV), and inspect campus buildings to ensure adherence to safety protocols and prevent theft or vandalism
- Accurately document incidents, observations, and actions taken during shifts
- Prepare detailed reports for security management and law enforcement agencies when required
- Provide security at campus events, ensuring crowd control and safe practices during large gatherings
- Assist in the enforcement of university policies and procedures
- Serve as a key member of emergency response teams during campus-wide events or critical incidents, collaborating with local police, fire, and medical teams
- Engage with students, staff, and visitors in a professional, approachable manner to foster a safe and welcoming environment
- Educate the campus community on safety procedures and emergency protocols
Security Supervisor
WG Security
08.2021 - Current
- Oversaw highly effective security team and managed scheduling and resource allocation
- Trained new security officers on safety protocols and company standards
- Set up bi-weekly schedules, training schedules and dealt with rule infractions
- Supervised property entrances and exits and monitored employee safety
- Recorded required data for incident reports and files
- Completed investigations of security incidents and wrote reports for permanent record
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft and presence of unauthorized persons
- Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems
- Held routine and surprise drills to keep help security team members practice response plans
- Attentively monitored closed-circuit television footage to check for visible suspicious activity
- Compiled evidence for law enforcement officials to use to prosecute criminals
- Setup Tracktik monitoring software at new locations with custom scheduled patrols and geo fencing as per the requests of clients
Server - Part Time
Cineplex Cinemas VIP
08.2022 - 04.2023
- Provided hospitality and excellent customer service experience to all the guests
- Greeted guests in the VIP lounge/ VIP auditoriums, engaged them in friendly conversations, and set the tone for a personalized VIP experience
- Stayed updated on current menu options, specialities, and menu deviations; shared in-depth menu expertise with guests to promote products and services available within the VIP concept
- Guided guests in choosing food and beverage options that meet their individual preferences and needs
- Executed orders with precision and efficiency, promptly transferring them to the kitchen staff for preparation and ensuring timely delivery to guests
Security Guard
WG Security
02.2019 - 08.2021
- Led security team and contributed to on-call shifts
- Managed security staff schedules for shifts, minimizing overtime costs
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety
- Conducted site reviews and security audits and made recommendations to management based on findings
- Developed and implemented preventative measures against accidents, thefts and other risks
- Periodically reviewed existing policies and procedures and made recommendations to improve security
- Monitored and authorized employee and guest access to guard against theft
- Held routine and surprise drills to keep help security team members practice response plans
Education
Bachelor of Science - Statistics
Simon Fraser University
Burnaby, BC08.2022
Skills
- Crisis Intervention
- Disturbance investigation
- Emergency evacuation procedures
- Medical emergency support
- Conflict De-escalation
- Emergency Response
- Campus Safety
- Report Writing & Incident Documentation
- Collaboration with Law Enforcement & Emergency Services
- Surveillance Systems & Access Control
- Communication & Public Relations
- Training and leadership
- Self-defense techniques
- NARCAN administration
Languages
Timeline
Campus Security Officer
Simon Fraser University
01.2024 - Current
Server - Part Time
Cineplex Cinemas VIP
08.2022 - 04.2023
Security Supervisor
WG Security
08.2021 - Current
Security Guard
WG Security
02.2019 - 08.2021
Bachelor of Science - Statistics
Simon Fraser University
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