Hi, I’m
Sharanpreet Kaur
New Westminster,BC
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
6
years of professional experience
1
Certification
Work History
Paladin security
SECURITY OFFICER
10.2022 - Current
Job overview
- Patrolled premises regularly to maintain order and establish security presence
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
- Enforced safety regulations, policies and procedures to ensure a safe environment
- Performed routine checks of doors, windows, and gates for security breaches
- Observed, reported and documented suspicious activities to management
- Prepared detailed reports of security incidents and investigations
- Maintained daily logs of all activity occurring on the premises
- Monitored and authorized entrance of vehicles or people to keep property secure
- Responded quickly to emergency situations using sound judgment to resolve issues promptly
- Secured exits and entrances at end of operations, controlling access to building
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests.
Tim Hortons
SUPERVISOR
10.2020 - 11.2022
Job overview
- Trained new employees on company policies, procedures and work ethics
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
- Delegated tasks to team members according to individual strengths
- Ensured that safety protocols were followed at all times by all staff members
- Motivated employees to reach highest professional potential
- Communicated employee, customer and workplace needs to managers
- Resolved conflicts between team members and departments
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results
- Set performance goals for staff members and helped teams meet important deadlines
- Inspected work environment for health and safety hazards and reported findings to manager.
Tim Hortons
Team Member
09.2018 - 10.2020
Job overview
- Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Alexander collegeVancouver, BC
ASSOCIATE IN ARTS (A.A.) IN PSYCHOLOGY
07.2020
Skills
- Customer Service
- Reservations Management
- Quality Assurance
- Administrative Support
- Telephone Etiquette
- Strong Work Ethic
- Conflict Resolution
- Excellent Multitasking
- Safety Procedures
- Positive attitude
- Strong interpersonal skills
- Accurate record-keeping
- Effective problem-solving
- Professional demeanor
- Active listening
- Decision-Making
- Self Motivation
- Time Management
Languages
English
Certification
- Security License
- OFA 1
- Food Safety
- AED
Personal Information
- Status: Permanent Resident
- Title: Security Officer
Timeline
SECURITY OFFICER
Paladin security
10.2022 - Current
SUPERVISOR
Tim Hortons
10.2020 - 11.2022
Team Member
Tim Hortons
09.2018 - 10.2020
Alexander college
ASSOCIATE IN ARTS (A.A.) IN PSYCHOLOGY
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