Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khamiyah Mackbee

Sacramento,CA

Summary

Experienced healthcare professional with expertise in clinical and administrative roles, focusing on patient care, medical procedures, and electronic health records. Recognized for teamwork, adaptability, and delivering excellent results in fast-paced environments. Proficient in supporting medical staff and patients through scheduling, appointment coordination, and front desk management. Utilizes strong communication and organizational skills to facilitate smooth office operations and enhance patient experiences. Knowledgeable in medical terminology and healthcare procedures for efficient and compassionate care delivery.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal
11.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

medical billing

dr davidson office
02.2025 - 05.2025
  • Supported practice growth by effectively managing a high volume of medical billing tasks for provider.
  • Maintained knowledge of standardized medical billing codes.
  • Provided essential support to the medical billing team, allowing for a more efficient and effective overall operation within the department.
  • Supported company objectives by maintaining compliance with all relevant state and federal regulations governing medical billing practices.
  • Reduced errors in medical billing by meticulously reviewing patient charts for accurate code assignment.

Warehouse Associate

Amazon Warehouse
07.2024 - 11.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

Medical Assistant

aims urgent care
08.2024 - 10.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Child Care Worker

Ms Wendys Preschool
10.2023 - 02.2024
  • Was an assistant for Ms.Wendy at Ms.Wendys preschool.
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Seasonal Customer Service Representative

Macy's
10.2023 - 12.2023
  • Made sure i made customers time at macys worth the while
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Security Guard

Securitas
07.2023 - 10.2023
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Crew Member

McDonald's
11.2022 - 03.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Retail Sales Associate

i'm a star
02.2022 - 05.2022
  • Worked in a clothing store.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Team Member

Skip's Fish and Chicken
02.2022 - 03.2022
  • Was a cashier also helped bag orders.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.

Crew Member

Taco Bell
02.2021 - 06.2021
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Education

1 - Medical Assisting

UEI College
Sacramento, CA
04.2025

High school diploma - undefined

Inderkum High School
Sacramento, CA
05.2022

Associate Degree in Criminal Justice - Criminal Justice

Sacramento City College
Sacramento, CA
06-2028

Skills

  • Medical office administration
  • Customer-focused retail sales
  • Retail sales performance enhancement
  • Physical security management
  • Cash management
  • Food service management
  • Three years of community service
  • Proficient in computer applications
  • Warehouse operations proficiency
  • Detail-oriented cleaning skills
  • Customer engagement
  • Procurement management
  • Customer service experience
  • Point of sale operation
  • Customer service
  • Strong verbal communication
  • Food Safety
  • Hospitality industry background
  • Hospitality
  • Time Management
  • First aid certification
  • POS
  • Incident reporting
  • Report writing
  • Licensed security professional
  • Detail-oriented
  • Superior customer service
  • Emergency response
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Vital sign monitoring
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Patient-focused care
  • Procedure assistance
  • Electronic medical records
  • Electronic health records
  • Medical office procedures
  • Initiative-taking
  • Healthcare industry
  • Medical receptionist experience
  • Patient check-in and check-out
  • Front desk operations

Certification

  • Certified Medical Assistant April 2024 to Present
  • Food Handler Certification
  • Guard Card
  • First Aid Certification

Timeline

medical billing

dr davidson office
02.2025 - 05.2025

Security Officer

Allied Universal
11.2024 - Current

Medical Assistant

aims urgent care
08.2024 - 10.2024

Warehouse Associate

Amazon Warehouse
07.2024 - 11.2024

Child Care Worker

Ms Wendys Preschool
10.2023 - 02.2024

Seasonal Customer Service Representative

Macy's
10.2023 - 12.2023

Security Guard

Securitas
07.2023 - 10.2023

Crew Member

McDonald's
11.2022 - 03.2023

Retail Sales Associate

i'm a star
02.2022 - 05.2022

Team Member

Skip's Fish and Chicken
02.2022 - 03.2022

Crew Member

Taco Bell
02.2021 - 06.2021

High school diploma - undefined

Inderkum High School

1 - Medical Assisting

UEI College

Associate Degree in Criminal Justice - Criminal Justice

Sacramento City College

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Khamiyah Mackbee