Sharandeep Kaur

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

As a receptionist I handled invoices and statements for day to day

Handles customers inquires and complaints

Handled inventory

Help in schedule with employees

Leadership key roles during this role