Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Shannon Osak

Nelson,British Columbia

Summary

Hard-working and proactive employee who values effective communication, fun, and team collaboration. Skilled in working in fast paced environments and adapting to new challenges. Eager to be part of a team and to learn through asking questions and receiving feedback.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Optometrist Assistant

Selkirk EyeCare
Nelson, BC
05.2024 - Current
  • Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
  • Collaborated with team members to ensure a positive working environment and to provide quality care to patients
  • Maintained patient confidentiality at all times, adhering to guidelines and protecting sensitive information from unauthorized access.
  • Improved patient experience by efficiently scheduling appointments and managing follow-up communications.

Guest Experience Lead & Product Operations Lead

lululemon
Whistler, British Columbia
11.2021 - 05.2024
  • Employee recruitment and training of store specific best practices, product knowledge, and company culture.
  • Actively contributed to a positive and inclusive team environment by leading through fun, clear communication, developing team members, and promptly resolving any issues.
  • Adapt to changing demands and respond to workplace emergencies efficiently.
  • Ownership of all product operation related tasks, including shipping and receiving, maintaining accurate inventory levels, and sell through and merchandizing strategies.
  • Provide a high level of guest experience and product knowledge.

Personal Trainer

Tri Lakes Training
Muskoka, ON
07.2019 - 08.2020
  • Lead 1:1 and group fitness classes through fun, inclusive, and challenging workouts following the principles of functional training and progressive overload.
  • Adapt movements based on individual goals or limitations
  • Work with clients to set realistic goals and provide support and follow up to track progress.
  • Communicate clearly and provide movement demonstrations as well as technique cues to ensure proper movement patterns and limit risk. Provide first aid when needed.

Lifeguard & Swim Instructor

Muskoka Lakes Golf & Country Club
Muskoka, ON
06.2012 - 08.2016
  • Taught daily swim instruction to students varying in ages and skill levels up to Bronze Cross.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Created a positive environment for students and instructors by balancing fun, instruction, and learning.

Education

Bachelor of Science - Human Kinetics

University of British Columbia
Kelowna, BC
06-2021

Skills

  • Team player
  • Clear communicator
  • Adaptable
  • Physically fit & strong
  • Quick Learner
  • Time management

Affiliations

  • Crossfit and Olympic coach and athlete
  • Volunteer - Options for Sexual Health (Nelson, BC)
  • Volunteer coach - Whistler Adaptive Alpine Skiing (Whistler, BC)
  • Volunteer coach - Special Olympics Powerlifting Team (Kelowna, BC)
  • Volunteer Coordinator - Elephant Nature Park (Chiang Mai, Thailand)
  • Jump Rope BC All Star

Certification

  • OFA 1
  • Emergency First Aid
  • Standard First Aid with CPR-C
  • AST Level 1
  • CSEP Personal Trainer

Timeline

Optometrist Assistant

Selkirk EyeCare
05.2024 - Current

Guest Experience Lead & Product Operations Lead

lululemon
11.2021 - 05.2024

Personal Trainer

Tri Lakes Training
07.2019 - 08.2020

Lifeguard & Swim Instructor

Muskoka Lakes Golf & Country Club
06.2012 - 08.2016

Bachelor of Science - Human Kinetics

University of British Columbia

Similar Profiles

CREATE PROFILE
Shannon Osak