Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ken Yang

Vancouver,BC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Have my own vehicle so I am able to work in different locations.

Overview

6
6
years of professional experience

Work History

Optometrist Assistant

Dr.Kyleon Ho
07.2021 - 01.2023
  • Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
  • Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
  • Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
  • Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.
  • Reduced wait times for appointments by efficiently managing daily schedule adjustments due to cancellations or rescheduling requests.
  • Increased patient satisfaction by addressing concerns promptly and effectively resolving issues.

Part Time Server

Fortune Terrace Chinese Cuisine
02.2017 - 01.2019

Education

Bachelor of Arts - General Studies Minor in Economics

Kwantlen Polytechnic University
Surrey, BC
11 2019

Skills

  • Fluent in Cantonese, Mandarin & English
  • Fast Learner
  • Team player
  • Strong work ethics
  • Sales Techniques
  • Relationship management

Languages

English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Optometrist Assistant

Dr.Kyleon Ho
07.2021 - 01.2023

Part Time Server

Fortune Terrace Chinese Cuisine
02.2017 - 01.2019

Bachelor of Arts - General Studies Minor in Economics

Kwantlen Polytechnic University

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Ken Yang