Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Norhaugen

Mississauga,ON

Summary

Dedicated Child and Youth Care Practitioner looking to maintain a full-time position that offers professional challenges and opportunity for growth while utilizing interpersonal, crisis management , and strength based skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Child and Youth Care Practitioner

Horizons For Youth
04.2023 - Current
  • Coordinated individual referrals to obtain community services, advocated for client needs and navigated barriers.
  • Developed strong rapport with clients, fostering trust and open communication to better understand their needs.
  • Maintained accurate documentation of client interactions
  • Established safe environments for youth and staff, conducting regular safety checks and adhering to facility guidelines.
  • Enforced rules and managed complex behavior.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Worked closely with all staff and administration to maintain optimum levels of communication.
  • Managed challenging behaviors proactively through positive reinforcement techniques that encouraged self-regulation among clients.

Child and Youth Care Student Placement

Horizons For Youth
09.2022 - 03.2023
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Managed time efficiently in order to complete all tasks.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Adhered to company policies, safety procedures, and PPE standards.
  • Implemented engaging recreational programming, promoting healthy social interactions among youth in the same residence.
  • Assisted in the organization of various events and workshops, promoting community involvement.
  • Assisted with daily routines while teaching self-sufficiency skills when applicable.

Child and Youth Care Student Placement

Lynn Rose Heights
09.2021 - 02.2022
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Graded and evaluated student assignments, and homework.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

Server

St. George's Golf And Country Club
01.2020 - 09.2020
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Bachelor of Arts - Child And Youth Care

Toronto Metropolitan University
Toronto, Ontario
04.2025

Advanced Diploma - Child And Youth Care

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
04.2023

Skills

  • Written and verbal communication
  • Client needs assessments
  • Conflict Resolution
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Client Advocacy
  • Attention to Detail
  • Mental Health Support
  • Positive Reinforcement
  • Strength-Based Approach
  • Professional boundaries
  • Behavior management techniques

Certification


  • ASSIST Certified
  • First Aid / CPR
  • CPI
  • Opioid Overdose Awareness

Timeline

Child and Youth Care Practitioner

Horizons For Youth
04.2023 - Current

Child and Youth Care Student Placement

Horizons For Youth
09.2022 - 03.2023

Child and Youth Care Student Placement

Lynn Rose Heights
09.2021 - 02.2022

Server

St. George's Golf And Country Club
01.2020 - 09.2020

Bachelor of Arts - Child And Youth Care

Toronto Metropolitan University

Advanced Diploma - Child And Youth Care

Sheridan College Institute of Technology And Advanced Learning

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Shannon Norhaugen