Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Mitton

Summerside,Prince Edward Island

Summary

Customer-oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

13
13
years of professional experience

Work History

Open Eats

Alex Clark, Megan Beairsto
Summerside, Prince Edward Island
08.2016 - Current
    Food and Beverage server
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Handled currency and credit transactions quickly and accurately.

Retail Sales Associate

Giant Tiger
Summerside
10.2015 - 12.2017
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Welcomed customers into the store and helped them locate items.

Elderly Caregiver

Andrews of Parkhill
Summerside, PE
07.2012 - 06.2015
  • Consistently received positive feedback from guests on performance reviews.
  • Supervised and coordinated dining room activities and employee schedules.
  • Set-up and operated line for breakfast and lunch service.
  • Achieved high customer satisfaction for administering medication, meeting residents needs, providing long term care  .

Education

High School Diploma - undefined

Three Oaks Senior High School
Summerside, PE, Canada
2004

Skills

  • Commitment to quality and service
  • Relationship/team building
  • Communication skills
  • CPR certification
  • Team leadership
  • Strong verbal communication
  • Extremely organized
  • Organized and efficient server
  • ServSafe certification
  • Flexible schedule capability
  • Bar terminology
  • Menu planning
  • Outgoing and energetic
  • Customer service
  • Safe food handling
  • Fine-dining expertise

Timeline

Open Eats

Alex Clark, Megan Beairsto
08.2016 - Current

Retail Sales Associate

Giant Tiger
10.2015 - 12.2017

Elderly Caregiver

Andrews of Parkhill
07.2012 - 06.2015

High School Diploma - undefined

Three Oaks Senior High School

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Shannon Mitton