Shannon Lee
Whitby,Canada
Summary
Motivated and dependable full-time student seeking opportunities to apply strong teamwork, adaptability, and problem-solving skills. Known for being reliable, approachable, and capable of working both independently and collaboratively. Eager to contribute to organizational goals while maintaining a positive and professional demeanor.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Attendant
Oak Valley Health
Markham, Ontario
07.2023 - Current
- Ensure patient trays are prepared according to specific dietary guidelines (e.g., low sodium, gluten-free).
- Monitor and record food temperatures to ensure safety and quality standards.
- Greet and assist patients with menu selection, ensuring that dietary preferences and restrictions are followed.
- Measure and mix dietary supplements accurately to meet prescribed calorie, protein, and nutrient requirements.
Event Server
Events on 12Welve
Whitby, Canada
12.2022 - 08.2023
- Served food and beverages promptly, with focused attention to customer needs.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards..
Hostess and Expeditor
12Welve Bistro and Tapworks
Whitby, Canada
02.2021 - 08.2023
- I took reservations and to-go orders by phone, answered customer questions, and informed them of accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Executed and supervised plate preparation according to temperature and dietary specifications.
- Maintained the speed of service for food orders while minimizing errors.
Co-op Student
Fenix Event Management
Pickering, Ontario
11.2021 - 01.2022
- Organized promotional event baskets and activities, such as event giveaway gifts, and packages for businesses.
- Planned and completed group projects while working smoothly with others.
Music Coordinator
Whitby Wildcat Hockey Association
Whitby, Canada
09.2019 - 02.2020
- Handled requests for specific family-friendly musical selections
- Handled music between puck drops, and play stops
Education
Bachelors of Arts And Science - Neuroscience And Psychology
University of Guelph
Guelph, ON04.2026
High School Diploma -
Henry Street High School
Whitby, ON06.2022
Skills
- Teamwork and collaboration
- Critical thinking
- Self-motivated
- Excellent communication
- Time management
- Adaptability
Certification
- Ontario Smart Serve [2021]
- Canadian Red Cross First Aid & CPR/AED Level A [2021]
- Ontario Safe Food Handling [2024]
References
References available upon request.
Timeline
Food Service Attendant
Oak Valley Health
07.2023 - Current
Event Server
Events on 12Welve
12.2022 - 08.2023
Co-op Student
Fenix Event Management
11.2021 - 01.2022
Hostess and Expeditor
12Welve Bistro and Tapworks
02.2021 - 08.2023
Music Coordinator
Whitby Wildcat Hockey Association
09.2019 - 02.2020
Bachelors of Arts And Science - Neuroscience And Psychology
University of Guelph
High School Diploma -
Henry Street High School
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