Shannon Lambert
Cochrane,AB
Summary
Accomplished Jewelry Designer with passion for creating unparalleled accessories to complement varying styles. Essential producer of pieces featuring pure materials and designed to enhance customer physical features. Collaborative supporter of design vision with dedication to company brand and quality.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Artisan Jewelry Designer
Shanzy
01.2015 - Current
- Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Fabricated pieces by hand and using specialized equipment.
- Assessed pieces to evaluate quality and accuracy according to design.
- Created professionally staged images using special lighting and backgrounds to display pieces attractively.
- Worked with twisted and damaged metal items to restore appearance by correcting damages.
- Creating and maintaining www.shanzy.ca
- Shipping daily packages to customers
- Invoicing with Square, balancing daily deposits.
Market Owner/Operator Manager
Mountain Made Market
09.2016 - 08.2020
- Organized vendors for monthly markets in the Canmore area.
- Invoiced Vendors, AP/AR, booking event venues.
- Advertising the monthly market with flyers, banners radio, social media & mailers in high traffic areas.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Customer Service Cashier
M & M Food Market
02.2007 - 10.2008
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Redeemed coupons to discount purchases.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Answered product questions using knowledge of sales and store promotions.
- Developed and managed relationships with customers to increase customer loyalty.
- Referred to price sheets and special sale bulletins to enter price changes.
- Used POS system to enter orders, process payments and issue receipts including cash transactions.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Canmore Collegiate High School
Canmore, AB06.1994
Skills
- Team collaboration abilities
- Custom designs
- Gemstones
- Goal Setting
- Production Management
- Self Motivation
- Time Management
- Jewelry repair
- Organizational Skills
- Money Handling
- Customer service skills
- Interpersonal Skills
- Problem-Solving
- Customer Relations
- Sales expertise
- Problem-solving aptitude
- Design skills
- Reliability
- Multitasking
- Market understanding
- Project Oversight
Languages
English
Elementary
Certification
Bookkeeping Certificate, Red Deer Alberta 1999
Timeline
Market Owner/Operator Manager
Mountain Made Market
09.2016 - 08.2020
Artisan Jewelry Designer
Shanzy
01.2015 - Current
Customer Service Cashier
M & M Food Market
02.2007 - 10.2008
High School Diploma -
Canmore Collegiate High School
Bookkeeping Certificate, Red Deer Alberta 1999
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