Hi, I’m
Shannon Colin-Thome
Oshawa,ON
Summary
Compassionate mentor with expertise in empathy and crisis management. Proven track record in facilitating healing sessions and creating personalized coping strategies. Committed to supporting individuals facing emotional distress through targeted interventions.
Overview
15
years of professional experience
Work History
Intuitive VibezOshawa, ON
Intuitive Mentor & Guide
04.2021 - Current
Job overview
- Conducted one-on-one mentoring sessions to guide clients through grief, illness, and relationship challenges.
- Held trauma-informed spaces using empathy and active listening to foster emotional healing.
- Facilitated group women’s circles and breathwork meditations to support collective healing.
- Developed personalized coping strategies and safety plans during crises or emotional overwhelm.
Holt Renfrew CanadaToronto, Ontario
Receptionist / Main Switchboard Operator
09.2010 - 08.2025
Job overview
- Managed multi-line phone systems to enhance customer service efficiency.
- Provided attentive client support in fast-paced luxury retail environment.
- Assisted personal shopping assistants with scheduling for optimal service delivery.
StatPro CanadaToronto, ON
Office Administrator
09.2015 - 12.2020
Job overview
- Managed daily office operations, ensuring efficiency and organization across tasks.
- Coordinated communications among internal teams and clients to enhance collaboration.
- Maintained confidential records with a focus on accuracy and security.
- Acted as liaison between clients and internal teams, facilitating clear communication.
Education
George Brown College
Some College (No Degree) from Culinary Management
05-1999
Skills
- Compassionate and trauma-informed intuitive mentor with extensive experience supporting individuals through grief, crisis, and emotional challenges Certified breathwork facilitator skilled in guiding clients toward emotional regulation and resilience Adept at active listening, crisis de-escalation, and safety planning Seeking to leverage intuitive insight and trauma-sensitive communication to support survivors and communities as a hotline response advocate
Accomplishments
- Nominated by Community Votes Oshawa/ 2025 Platinum Winner in the Professional Coaching Category
- Nominated by Community Votes Oshawa/ 2025 Top Pick in Therapy & Counseling
- Nominated by Community Votes Oshawa/ 2024 Gold Winner in the Professional Coaching Category
References
References available upon request.
Personal Information
Education and Training
other
Timeline
Intuitive Mentor & Guide
Intuitive Vibez
04.2021 - Current
Office Administrator
StatPro Canada
09.2015 - 12.2020
Receptionist / Main Switchboard Operator
Holt Renfrew Canada
09.2010 - 08.2025
George Brown College
Some College (No Degree) from Culinary Management
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