Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
Shannon Colin-Thome

Shannon Colin-Thome

Oshawa,ON

Summary

Compassionate mentor with expertise in empathy and crisis management. Proven track record in facilitating healing sessions and creating personalized coping strategies. Committed to supporting individuals facing emotional distress through targeted interventions.

Overview

15
15
years of professional experience

Work History

Intuitive Mentor & Guide

Intuitive Vibez
Oshawa, ON
04.2021 - Current
  • Conducted one-on-one mentoring sessions to guide clients through grief, illness, and relationship challenges.
  • Held trauma-informed spaces using empathy and active listening to foster emotional healing.
  • Facilitated group women’s circles and breathwork meditations to support collective healing.
  • Developed personalized coping strategies and safety plans during crises or emotional overwhelm.

Receptionist / Main Switchboard Operator

Holt Renfrew Canada
Toronto, Ontario
09.2010 - 08.2025
  • Managed multi-line phone systems to enhance customer service efficiency.
  • Provided attentive client support in fast-paced luxury retail environment.
  • Assisted personal shopping assistants with scheduling for optimal service delivery.

Office Administrator

StatPro Canada
Toronto, ON
09.2015 - 12.2020
  • Managed daily office operations, ensuring efficiency and organization across tasks.
  • Coordinated communications among internal teams and clients to enhance collaboration.
  • Maintained confidential records with a focus on accuracy and security.
  • Acted as liaison between clients and internal teams, facilitating clear communication.

Education

Some College (No Degree) - Culinary Management

George Brown College
Toronto
05-1999

Skills

  • Compassionate and trauma-informed intuitive mentor with extensive experience supporting individuals through grief, crisis, and emotional challenges Certified breathwork facilitator skilled in guiding clients toward emotional regulation and resilience Adept at active listening, crisis de-escalation, and safety planning Seeking to leverage intuitive insight and trauma-sensitive communication to support survivors and communities as a hotline response advocate

Accomplishments

  • Nominated by Community Votes Oshawa/ 2025 Platinum Winner in the Professional Coaching Category
  • Nominated by Community Votes Oshawa/ 2025 Top Pick in Therapy & Counseling
  • Nominated by Community Votes Oshawa/ 2024 Gold Winner in the Professional Coaching Category

References

References available upon request.

Timeline

Intuitive Mentor & Guide

Intuitive Vibez
04.2021 - Current

Office Administrator

StatPro Canada
09.2015 - 12.2020

Receptionist / Main Switchboard Operator

Holt Renfrew Canada
09.2010 - 08.2025

Some College (No Degree) - Culinary Management

George Brown College

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Shannon Colin-Thome