Summary
Overview
Work History
Education
Skills
Certification
Languages
Extra Curricular And Volunteer Experiences
References Available
Timeline
Generic

SHANIQUE WHYTE

Brampton,ON

Summary

Proficient and hardworking Transportation professional who is offering exceptional skills gained during years in transportation. Demonstrated a record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Adept at diligently reporting incidents with clean driving record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Transit Bus Operator

Toronto Transit Commission
08.2021 - Current
    • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
    • Operated with safety and skill to avoid accidents and delays.
    • Provided passenger assistance, collected fares and offered schedule and route information.
    • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
    • Provided exceptional customer service, addressing rider concerns with patience and professionalism.

Founder, Owner and Manager

Nooks and Crannies Cleaning Solutions Canada
01.2016 - 09.2021
    • Leading and managing the short-term operation of the company while implementing its perspectives and long-term goals
    • Handling the daily operations that keep the business running
    • Scheduling appointments and attentively distributing assignments to employees
    • Creating invoices, purchasing supplies, inputting information on QuickBooks and balancing the budget to study valuable financial aspects of a small business
    • Interacting with customers over the phone and at the worksite to ensure customer satisfaction.

Concierge

Elite Concierge Services Canada
01.2016 - 01.2018
  • Exhibited reliability, credibility, responsiveness, and friendliness while maintaining a professional security posture at the desk
  • Ensuring all safety and emergency procedures were followed in response to fire alarms and/or site emergencies
  • Maintaining complete, accurate, and up-to-date patrol notes, incident reports, and information management system entries as required
  • Adhering to client's property in accordance with local trespass legislation, property acts, and/or other laws affecting clients' property.

Child Care Assistant

Private Employers Canada
01.2015 - 01.2016
  • Assisted two families over the period of one year in the care of their children
  • Provided personal care for children
  • Prepared meals and housework
  • Attended appointments.

Youth Empowerment Officer

Ministry of Youth and Culture Jamaica
01.2014 - 01.2015
  • Established and coordinated youth club activities
  • Provided technical assistance to established clubs
  • Conducted field visits to club meetings
  • Established and strengthened youth organizations network
  • Coordinated NGO youth response and established referral network for positive youth intervention
  • Conducted awareness building workshops in career development, educational opportunities and HIV/AIDS sensitization
  • Provided current research statistics and findings relating to youth development.

Education

Bachelor of Science in Health and Society -

York University
Toronto, Ontario
01.2020

Bachelor of Arts in Sociology -

University of West Indies
Toronto, Ontario
01.2014

Skills

  • C-Z Licenses
  • Safe Driving
  • Computer competences
  • Report writing
  • Effective communication skills
  • Critical thinking and problem solving
  • Defensive Driving
  • Wheelchair securement
  • Emergency Procedures
  • Route Navigation

Certification

  • Human Rights 101, Ontario Human Rights Commission, 2021
  • Worker Health and Safety Awareness, Ministry of Labour, Training and Skills Development, 2021

Languages

English
Full Professional
Spanish

Extra Curricular And Volunteer Experiences

  • Hospital Greeter, Mackenzie Health Hospital Canada, 2020, Present, York Region, Ontario, Escorting and/or Directing patients visiting the hospital from the admitting office or reception desk to a designated area., Determining patient name, destination, mode of travel, time, and other data, following written or oral instructions
  • Vice-President of the Health & Society Student Association, York University Canada, 2019, 2020, Toronto, Ontario, Assisting with event planning and organizing mixers, Working with the executive team to propose ideas for new events
  • Delivery Person, Toronto Star Santa Clause Program Canada, 2018, 2019, Toronto, Ontario, Picking up and dispatching gift boxes to families in need across the Greater Toronto area during the months of October to December.

References Available

Available upon request

Timeline

Transit Bus Operator

Toronto Transit Commission
08.2021 - Current

Founder, Owner and Manager

Nooks and Crannies Cleaning Solutions Canada
01.2016 - 09.2021

Concierge

Elite Concierge Services Canada
01.2016 - 01.2018

Child Care Assistant

Private Employers Canada
01.2015 - 01.2016

Youth Empowerment Officer

Ministry of Youth and Culture Jamaica
01.2014 - 01.2015

Bachelor of Science in Health and Society -

York University

Bachelor of Arts in Sociology -

University of West Indies
SHANIQUE WHYTE