Summary
Overview
Work History
Education
Skills
Availability
References
Languages
Certification
References
Timeline
Generic

Shania Lysak

Airdrie

Summary

Dynamic Gas Bar Supervisor at Calgary Co-op Gas Bar with a proven track record in enhancing team performance and customer satisfaction. Skilled in employee training and inventory management, I leverage strong communication and organizational skills to drive operational excellence and foster a service-oriented environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Gas Bar Supervisor

Calgary Co-op Gas Bar
Airdrie
07.2024 - Current
  • Facilitate coordination among sales staff and cashiers
  • Allocate responsibilities among sales team members
  • Verify payment processes and oversee merchandise returns.
  • Tackled problems as they emerged, involving customer demands, complaints, and supply shortages.
  • Manage inventory levels and procure merchandise
  • Produce reports summarizing sales volumes, merchandise, and personnel topics.
  • Onboard and mentor new sales personnel, ensuring effective training processes
  • Evaluate and document performance
  • Maintaining the store's visual standards and overall brand image
  • Fulfill equivalent duties as personnel overseen

Cashier / Gas Bar Attendant

Armstrong Regional Gas Bar
Armstrong
12.2023 - 06.2024
  • Company Overview: Identical gas bar to previous one
  • Supported customers
  • Processed cash transactions efficiently
  • Managed register operations efficiently
  • Initiated and finalized store hours
  • Cleaned
  • Restocked merchandise
  • Marketed tobacco products to maximize sales potential
  • Marketed lottery tickets
  • Executed secure drops
  • Audited floating values

Sales Associate

Hudson's Bay
Vernon
12.2023 - 12.2023
  • Supporting customers
  • Replenishing clothing inventory
  • Arranging garments and miscellaneous items
  • Directed point-of-sale activities

Graphic Designer

Sunshine Autographics
Vernon
04.2023 - 08.2023
  • Crafted signs, wraps, decals, stickers, banners, and posters
  • Managed industrial printers, laminators, and Gerber's
  • Engaging with clients through phone, email, and face-to-face interactions
  • Assisting with shop cleanup
  • Conferred with clients to determine requirements and layout designs.
  • Managed multiple design projects simultaneously, ensuring timely delivery and adherence to brand standards.
  • Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and signs.
  • Generated digital image files for use in digital and traditional printing.
  • Studied photographs and other graphics to plan materials, products, or services.
  • Worked with customers to present mockups and collect information for adjustments.
  • Analyzed and interpreted client briefs to create designs that meet business objectives.

Gas Bar Attendant

Armstrong Co-operative
Armstrong
07.2022 - 04.2023
  • Gained comprehensive understanding of responsibilities essential for effective business operations and task completion
  • Demonstrates meticulous attention to detail, actively addressing customer concerns and ensuring satisfaction of coworkers and customers alike.
  • Prioritize time management while monitoring inventory levels.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Executed payment processing through cash, credit, and debit cards while ensuring accurate change return to customers
  • Used POS system to input orders, create checks and issue receipts.
  • Assisted in maintaining inventory records for fuel products.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
  • Managed hazardous materials safely, including the disposal of oil and cleaning chemicals.
  • Assisted customers with fuel pumps and provided guidance on fuel types.
  • Performed opening and closing procedures for the store, including counting money in the till.
  • Scrubbed and polished counters to remove debris and food.
  • Promoted sales through suggestive selling techniques while always providing exceptional customer service.
  • Processed gas and amenities payments.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Handled customer inquiries and resolved complaints to maintain positive service experience.
  • Performed basic car services such as checking tire pressure and adding air when necessary.
  • Conducted regular inspections of gas pumps for accuracy of pricing information displayed on pump screens.
  • Stocked shelves with merchandise, rotated stock, and removed expired items.

Education

First Aid Certificate -

St. Johns Ambulance
Calgary AB
01.2025

Diploma - Graphic and Web Design

Kelowna Center For Arts And Technology
Kelowna BC
01.2023

Diploma -

W. H Croxford Highschool
Airdrie AB
01.2019

certificate -

Computer Essential Skills
Vernon, BC
01.2019

Skills

  • Reliable on the job
  • Always punctual
  • Friendly interpersonal skills
  • Works well under stress
  • Excellent communication
  • Valid driver's license
  • A team player and can work solo
  • Great attention to detail
  • Organized and prepared
  • Experience with Armor All
  • Automotive vacuuming
  • Customer service
  • Team collaboration
  • Time management
  • Employee training
  • Attention to detail
  • Organizational growth
  • Supplies purchasing
  • Upselling techniques
  • Continuous improvement
  • Safety training
  • Ordering supplies
  • POS system proficiency
  • Verbal and written communication
  • Service oriented
  • Professional demeanor
  • Manage cash register
  • Workplace safety protocols
  • Policy implementation

Availability

Monday to Friday, Full Time

References

Available upon request

Languages

Spanish
Elementary
English
Full Professional

Certification

  • St. Johns Ambulance First Aid Certificate

References

References available upon request.

Timeline

Gas Bar Supervisor

Calgary Co-op Gas Bar
07.2024 - Current

Cashier / Gas Bar Attendant

Armstrong Regional Gas Bar
12.2023 - 06.2024

Sales Associate

Hudson's Bay
12.2023 - 12.2023

Graphic Designer

Sunshine Autographics
04.2023 - 08.2023

Gas Bar Attendant

Armstrong Co-operative
07.2022 - 04.2023

First Aid Certificate -

St. Johns Ambulance

Diploma - Graphic and Web Design

Kelowna Center For Arts And Technology

Diploma -

W. H Croxford Highschool

certificate -

Computer Essential Skills

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Shania Lysak