Ronnel Tuble
Redvers,Canada
Summary
I am seeking a position where I can enhance my skills in a prestigious company.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Gas Bar Supervisor
Advantage Co-op
Redvers, Canada
12.2023 - Current
- Oversee the day-to-day operations of the gas bar, including opening and closing procedures
- Provide exceptional customer service by assisting customers with fueling, handling inquiries, and resolving complaints or issues promptly
- Ensure the proper handling and storage of hazardous materials according to safety regulations
- Train, supervise, and schedule gas bar attendants, ensuring they adhere to company policies and procedures
- Maintain a clean and organized gas bar area, including fuel pumps, restrooms, and surrounding grounds
- Participates in program implementation
- Financial management: Monitoring the store's financial performance and making decisions to improve profitability
- Inventory management: Monitoring stock levels, ordering new merchandise, and managing inventory to ensure the store has enough products to meet customer demand
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Coached staff on strategies to enhance performance and improve customer relations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Monitored staff performance and provided feedback to ensure quality service delivery.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Night Care Worker - Relief
Redvers Activity Centre
Redvers, Canada
03.2023 - 03.2024
- Provided patients and families with emotional support and instruction.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Improved patient outlook and daily living through compassionate care.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Assisted with personal care tasks such as bathing, dressing, toileting, and grooming.
- Maintained clean and well-organized environment for client happiness and safety.
- Administered prescribed medications under direction from physician.
- Provided timely reminders for patient medication administration.
Receptionist/Admin
Petro Canada
Redvers, Canada
06.2022 - 10.2023
- Performed data entry tasks into various computer systems accurately and promptly.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Sorted incoming mail and directed to correct personnel each day.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Updated daily log book with information about visitors entering the premises.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Updated and recorded customer or client information to maintain accounts.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Cashier/Customer Service
Advantage Co-op Grocery store
Redvers, Canada
09.2021 - 06.2022
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Stocked shelves with merchandise when needed.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Welcomed customers, offering assistance to help find store items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed sales transactions to prevent long customer wait times.
Cashier/Attendant
Co-op C Store
Redvers, Canada
03.2021 - 09.2021
- Maintained work area and kept cash drawer organized.
- Offered customers carry-out service at completion of transaction.
- Answered customer questions and provided store information.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Worked closely with front-end staff to assist customers.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Followed company security procedures for handling large sums of money.
Farms, Barn Technician
Maple Leaf Agri
11.2019 - 11.2020
- Feeding of sow
- Cleaning the sow and corrals
- Spaying and Neutering piglets
- Breeding of sow
- Cleaning with Pressure Washer
- Checking Sows health
- Giving medication
- Farrowing Sows
Sandwich Artist
Subway
10.2019 - 07.2020
- Cleaning and Preparing the Restaurant
- Making Sandwich
- Assisting of customers
- Looking after the cashier
- Customer service
- Cash handling
Education
Financial Accounting And Payroll Systems -
ERP College
Calgary, AB10.2023
Bachelor of Science in Hotel and Restaurant Management -
Our Lady of Fatima University
Quezon01.2019
Certificate in Introduction to Hospitality and Tourism -
The American Hospitality Academy
10.2017
Secondary School -
Newlife educational center
04.2015
Primary -
Newlife educational center
04.2010
Skills
- Customer service
- Front Desk
- Microsoft Excel
- Microsoft Word
- Communication skills
- Office experience
- Food Service
- Microsoft Office
- Typing
- Cash Handling
- Skid steer
- Cashiering
- Computer literate
- Microsoft Outlook
- Computer operation
- Performance improvements
- Scheduling coordination
- Schedule management
- Employee development
- Health and safety compliance
- Upselling strategies
- Staff management
- Schedule oversight
Certification
- Mobile Equipment, 06/01/22, Present
- Front-end Loaders, 06/01/22, Present
- Skid Steers, 06/01/22, Present
- WHMIS Certification, 06/01/22, Present, Worker Education, Information Disclosed on Safety Data Sheets (SDS), SDS Usage and Requirements, Workplace Labels and Identifiers, Introduction to WHMIS, Supplier Labels, Lift trucks / Forklifts, Essential Pre-shift Checks, Rollover Safety, Parking, Fuelling, and Charging, Safe Driving and Operating, Pedestrian Awareness
- TDG Certification, 06/01/22, Present, Class 1 - Explosives, Class 6 - Toxic and Infectious Substances, Classes 8 and 9 - Corrosives and Miscellaneous Exemptions, Legislation Enforcement, Safety Marks, Class 2 - Gases, Class 7 - Radioactive Material, Dangerous Incident Reporting, Introduction to Classification and Shipping Names, Means of Containment, Shipping Document, Class 5 - Oxidizers and Organic Peroxides, Classes 3 and 4 - Flammable Liquids and Solids, Emergency Response Assistance Plans, Introduction to TDG, Responsibilities (Shipper, Handler, Carrier), TDG Schedule 1,2 and 3
- First Aid and CPR Certification, 07/01/23, 07/10/26, 104261023
Highestlevelofeducation
DCS / DEC
Skillssummary
- Fast Learner
- Willing to learn more
- Trustworthy
- Hard-working
- Focus on goals
Totalyearsofexperience
5
Timeline
Gas Bar Supervisor
Advantage Co-op
12.2023 - Current
Night Care Worker - Relief
Redvers Activity Centre
03.2023 - 03.2024
Receptionist/Admin
Petro Canada
06.2022 - 10.2023
Cashier/Customer Service
Advantage Co-op Grocery store
09.2021 - 06.2022
Cashier/Attendant
Co-op C Store
03.2021 - 09.2021
Farms, Barn Technician
Maple Leaf Agri
11.2019 - 11.2020
Sandwich Artist
Subway
10.2019 - 07.2020
Financial Accounting And Payroll Systems -
ERP College
Bachelor of Science in Hotel and Restaurant Management -
Our Lady of Fatima University
Certificate in Introduction to Hospitality and Tourism -
The American Hospitality Academy
Secondary School -
Newlife educational center
Primary -
Newlife educational center