Shangar Mahendran
Whitby
Summary
Dynamic District Manager with Mr. Lube Canada, recognized for driving revenue growth and enhancing customer satisfaction through strategic planning and effective team development. Expert in operations management and conflict resolution, successfully launched new locations while fostering a collaborative work environment that empowered staff and optimized performance.
Overview
17
17
years of professional experience
Work History
District Manager
Mr. Lube Canada
09.2008 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Optimized staffing levels to match store traffic patterns, improving customer service and reducing labor costs.
- Ensured compliance with all company policies and procedures, conducting regular audits and training sessions.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
- Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Sales management
- Operations management
- Team development
- Decision-making
- Conflict management
- Budget management
- Staff recruiting
Languages
English
Full Professional
Tamil
Full Professional
Timeline
District Manager
Mr. Lube Canada
09.2008 - Current
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