Shanel Powell
Kelowna,BC
Summary
Dedicated administrative professional in the Public Works sector, committed to optimizing operational efficiency and delivering exceptional customer service. Proficient in managing diverse programs, including document management and invoice processing, using Microsoft Office tools. A results-driven and versatile professional with a proven track record in client relationship management, leadership, effective communication, and strategic planning.
Overview
8
8
years of professional experience
Work History
ACCOUNTS PAYABLE CLERK (CONTRACT)
Clark Freightways
06.2019 - 04.2020
- Verified vendor accounts through monthly statement reconciliation and transaction validation.
- Streamlined accounts payable processes with automation, reducing processing time by 60% and eliminating errors.
- Innovated accounts payable processes, with 90% reduction in late fees.
ADMINISTRATIVE ASSISTANT
Fusions Construction Ltd
11.2016 - 11.2018
- Managed all domestic and international travel, achieving 80% reduction in company travel expenses.
- Surpassed team goals through collaboration with the CEO and Managing Director to implement best practices.
- Fostered strong relationships, addressing concerns and delivering on promises, resulting in a 15% increase in client retention.
ADMINISTRATIVE ASSISTANT
Stone Love Enterprise Ltd
04.2013 - 10.2016
- Orchestrated seamless travel for C-suite executives, VIP clients, and employees, ensuring 100% satisfaction.
- Setup and breakdown of 50+ events, achieving 90% satisfaction and a 25% increase in brand awareness.
- Implemented a record filing system to enhance document organization and management.
ADMINISTRATIVE ASSISTANT
Sunny Island Distributors
01.2012 - 04.2013
- Streamlined QuickBooks bookkeeping with custom PayPal, Shopify, and Stripe integration, reducing payment reconciliation time by 60%.
- Monitored and managed CEO's personal and work calendar, coordinating appointments, meetings, and travel.
- Developed and executed a contractor performance management program, increasing on-time project completion rates by 20%.
Education
Diploma - Health Care Aide
Western Community College
09.2021
Associate of Science - Business Studies
Portmore Community College
06.2015
Skills
- Administrative Education & Training
- Office Management
- Discretion & Confidentiality
- QuickBooks
- Accounting Support
- Business Correspondence
- Detail-Oriented & Organizational Skills
- Interdepartmental Communication
Timeline
ACCOUNTS PAYABLE CLERK (CONTRACT)
Clark Freightways
06.2019 - 04.2020
ADMINISTRATIVE ASSISTANT
Fusions Construction Ltd
11.2016 - 11.2018
ADMINISTRATIVE ASSISTANT
Stone Love Enterprise Ltd
04.2013 - 10.2016
ADMINISTRATIVE ASSISTANT
Sunny Island Distributors
01.2012 - 04.2013
Diploma - Health Care Aide
Western Community College
Associate of Science - Business Studies
Portmore Community College
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