Shane Ieans
San Carlos,CA
Summary
High-performing retail strategist with 15+ years leading high-volume, multi-channel retail operations, optimizing complex supply chains, and driving multi-million-dollar revenue growth. Proven track record owning P&Ls up to $63M, executing omni-channel strategy, maximizing productivity, and building top-ranked, culture-driven retail teams that routinely capture #1 rankings. Skilled at translating consumer data into high-performing sales and merchandising strategies that elevate the customer experience. Now targeting a Senior Director, Retail & Merchandise role with a multi-brand, omni-channel sports and entertainment organization, ready to deliver operational excellence, scale brand revenue, and drive fan engagement across venues, team stores, and digital platforms.
Overview
12
12
years of professional experience
Work History
Store Manager
Peloton Interactive
06.2022 - Current
- Strategic Financial Performance: Achieved the #1 company-wide revenue ranking in FY'23 and FY'25, and delivered 180% Revenue-to-Goal performance in Q1 FY'26 through rigorous pipeline and KPI tracking.
- Elite Multi-Site Rankings: Secured three consecutive Top 10 Company Rankings across FY'23, FY'24, and FY'25 on Solutions-Based Company KPI Power Ranks.
- Omni-Channel Execution: Built and managed a high-value account pipeline by integrating CRM analytics, targeted digital campaigns, and high-impact on/off-site promotional events.
- Team Leadership & Scaling: Developed two high-performing, multi-channel sales teams based on performance metrics, driving both locations to exceed revenue goals for 6 consecutive months.
- Market Representation: Traveled extensively for off-site presentations, industry conferences, and strategic partner workshops to build brand affinity and partnerships.
- Talent Management & HR: Owned all HR aspects of retail sites, including talent acquisition, strategic onboarding, performance management, and retention strategies.
General Manager, $48M Revenue
Best Buy
12.2020 - 06.2022
- Multi-Channel Profitability: Enhanced profitability across all channels by analyzing complex sales trends, achieving 116% of year-to-date P&L target.
- Data-Driven Inventory & Merchandising: Applied data analysis of sales, business trends, and inventory levels to cultivate effective selling behaviors, directly driving increased profitability and margin.
- Brand Integrity: Exemplified and promoted corporate brand standards in strict alignment with company vision, ensuring premium consumer retail execution across the location.
General Manager, $32M Revenue
Best Buy
08.2019 - 11.2020
- Operational Excellence: Demonstrated decisive leadership by effectively planning, managing, and implementing complex corporate policies for closing a retail location.
- Talent Retention: Fostered a collaborative, results-driven workplace culture that yielded a 25% year-over-year improvement in employee turnover.
General Manager, $63M Revenue
Best Buy
06.2017 - 08.2019
- High-Volume P&L Leadership: Spearheaded operations for a $63M location, driving consecutive years of outstanding financial performance including 105% Net Operating Income (NOP) and 10% overall growth for FY'18 and FY'19.
- National Performance Ranking: Achieved a national ranking of 18th out of 977 stores company-wide in FY'19.
- Workforce Optimization: Implemented strategic engagement and professional development initiatives, resulting in a 12% improvement in team turnover.
Sales Manager
Best Buy
10.2014 - 06.2017
- Elite Operational Standings: Directed sales teams to elite national standings, finishing 6th out of 980 stores in FY'16 and 77th out of 977 stores in FY'17.
- Margin & Profit Optimization: Exceeded Q4 FY'16 store margin targets by $650,000 through aggressive solution-based selling strategies and optimized product assortments.
Skills
- P&L Ownership & Financial Planning
- Inventory Planning & Sell-Through Optimization
- Multi-Site Retail Operations Leadership
- CRM & Consumer Data Analytics
- AI Tools Optimization
- SOP Development
- Merchandising & Product Assortment Strategy
- Omni-Channel & Digital Retail Strategy
- KPI & Performance Management
- Leadership Development & Team Coaching
- Guest Experience & Brand Standards
Timeline
Store Manager
Peloton Interactive
06.2022 - Current
General Manager, $48M Revenue
Best Buy
12.2020 - 06.2022
General Manager, $32M Revenue
Best Buy
08.2019 - 11.2020
General Manager, $63M Revenue
Best Buy
06.2017 - 08.2019
Sales Manager
Best Buy
10.2014 - 06.2017