Shane Hodgson
Toronto,ON
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Logistics Associate
Global Payments Canada
06.2019 - Current
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Reduced order processing time with streamlined packing and shipping processes.
- Tracked orders and notified customers of status or potential delays.
- Assembled pallets and crates for secure transportation of materials.
- Maintained clean, orderly work environment free of hazards.
- Using the Warehouse Management system and also creating orders to ship/pack.
Courier Driver
FB Canada Express
10.2009 - 12.2018
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified package information to check for accuracy and completeness.
- Built professional relationships with customers and business partners to establish trust and credibility.
Office Administrative Assistant
S.P.O.T.T.S Paralegal Agency Inc.
09.2003 - 01.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Managed filing system, entered data and completed other clerical tasks.
- Maintained inventory of office supplies and placed orders.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
High School Diploma -
John Fraser Secondary School
Mississauga06-1996
Skills
- Great Communication Skills
- Attention to Detail
- Work well with minimum supervision
- Great Team Member helping other Team Members
- Ask questions when not certain
- Reliability
- Safety Procedures
- Adaptability
Timeline
Logistics Associate
Global Payments Canada
06.2019 - Current
Courier Driver
FB Canada Express
10.2009 - 12.2018
Office Administrative Assistant
S.P.O.T.T.S Paralegal Agency Inc.
09.2003 - 01.2008
High School Diploma -
John Fraser Secondary School
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