Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Shane Gordon

Toronto,ON

Summary

I'm an enthusiastic and dedicated individual seeking an entry-level service industry position where I can contribute my enthusiasm and learn from experienced professionals. Possessing strong communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, I've worked in many different fields. I'm a fast learner and am eager to figure out new tasks and take on new challenges. I've worked with teams, as well as on my own and feel comfortable doing both. I am a dependable individual and have been given the opportunity to be a keyholder, a teacher, and trusted with peoples mail.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Supervisor

Burton Snowboards
10.2023 - Current
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Checked store merchandise regularly for proper display and replenishment.
  • Helped organize and work multiple events throughout year to help grow our brand and product

Letter Carrier

Canada Post
01.2022 - 10.2023
  • In charge of delivering all mail, packages/parcels, and flyers to an entire area within the GTA
  • Capable of driving trucks of all sizes in order to navigate and complete routes.
  • Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
  • Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
  • Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.

Covid Set Monitor

Walt Disney Studios
05.2021 - 07.2021

Stock Supervisor

Vans
09.2016 - 01.2021

Skills

  • Bilingual English/French (written and oral)
  • Interpersonal ability
  • Multi-tasking
  • Project management
  • Organization
  • Detail oriented
  • Reliable and punctual
  • Listening skills

Certification

  • Smart Serve certified
  • CPR and First Aid

References

References available upon request

Timeline

Sales Supervisor

Burton Snowboards
10.2023 - Current

Letter Carrier

Canada Post
01.2022 - 10.2023

Covid Set Monitor

Walt Disney Studios
05.2021 - 07.2021

Stock Supervisor

Vans
09.2016 - 01.2021

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Shane Gordon