Shane Degenstein
Woodbridge
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Manager
East Bay Tire Co.
08.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Technician
AT&T
11.2015 - 07.2017
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Commercial Tire Technician
Brannon Tire
01.2012 - 11.2015
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
Alarm Technician
Vivint
10.2010 - 01.2012
- Checked system adherence to [Type] code requirements after performing repairs and maintenance on client systems and equipment.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Demonstrated features and functionality of alarm systems to customers.
Ice Cream Server
Baskin Robins
10.2009 - 10.2010
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
Education
High School Diploma -
Tokay High School
Lodi, CA06.2010
Skills
- Customer Service
- Public Relations
- Quality Standards
- Coaching and Mentoring
Timeline
Manager
East Bay Tire Co.
08.2017 - Current
Technician
AT&T
11.2015 - 07.2017
Commercial Tire Technician
Brannon Tire
01.2012 - 11.2015
Alarm Technician
Vivint
10.2010 - 01.2012
Ice Cream Server
Baskin Robins
10.2009 - 10.2010
High School Diploma -
Tokay High School
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