To enhance the quality of life to those who may be geriatric, special needs, or
palliative care clients while providing exceptional care and demonstrating
compassionate and commitment to those in need.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Support Worker(Volunteer)
Chartwell Wynfield Long Term Care Residence
Oshawa, ON
04.2023 - 08.2023
Assisted clients with daily activities such as bathing, dressing, and grooming.
Monitored changes in client behavior and reported any concerns to nursing staff.
Administered medications according to physician's orders and monitored responses to treatment regimens.
Maintained daily living standards by assisting clients with personal hygiene needs.
Demonstrated compliance with, and knowledge of, safe work practices
Proven communication and interpersonal skills, with the ability to follow
both oral and written instructions
Demonstrated empathy, concern and interest in providing quality care and
services for residents
Physical ability to perform the essential duties of the job
Ability to communicate needs of resident to the rest of the team
Completed minor room cleaning and laundry tasks
Supported with meal preparation, serving and feeding clients when
needed
Other duties assigned
Sales Representative
Tru Green Lawn Care
Mississauga, ON
03.2018 - 04.2019
Able to resolve complex issues to achieve win-win outcomes
Maintained and expanded client database in assigned territory by following up with customers
Managed clients’ information while maintaining confidentiality
Processed customers returns and handled complaints efficiently resulting in positive solutions
Built loyal clientele through friendly interactions and consistent appreciation
Proficient in the use of various cash register transactions including credit, debit and cash
Generated new sales leads through cold calling and networking activities.
Inventory Associate
WIS Intl
Toronto, ON
08.2016 - 01.2018
Maintained merchandising standards while organizing and processing inventory
Increasingly scanned and counted inventory using computerized devices
Collaborated with other departments to optimize inventory management strategies.
Created and maintained accurate inventory records, including item numbers, descriptions, locations, quantities and reorder levels.
Maintained cleanliness and organization of warehouse stockrooms.
Investigated discrepancies between physical count and computer system records.
Education
Personal Support Worker Certificate - Personal Support Worker
UMS Healthcare College
Toronto, ON
12-2023
High School Diploma -
St.Thomas Aquinas Secondary School
Brampton, ON
06-2016
Skills
In-Residence/Long-Term Care
R Resident Reporting Assessments
Communication & Problem Solving
Compassionate Care
Teach and Nurture Client Life Skills
Self-Management & Team Work Skills
Customer Support
Problem-Solving
Incident Reporting
Certification
Standard First Aid Certificate
Cardiopulmonary Resuscitation (CPR)
Custom
References available upon request.
Timeline
Personal Support Worker(Volunteer)
Chartwell Wynfield Long Term Care Residence
04.2023 - 08.2023
Sales Representative
Tru Green Lawn Care
03.2018 - 04.2019
Inventory Associate
WIS Intl
08.2016 - 01.2018
Personal Support Worker Certificate - Personal Support Worker
UMS Healthcare College
High School Diploma -
St.Thomas Aquinas Secondary School
Standard First Aid Certificate
Cardiopulmonary Resuscitation (CPR)
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