Summary
Overview
Work History
Education
Skills
Timeline
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Shalyn Phillips

Fresno

Summary

Versatile and results-oriented professional with a passion for optimizing facility performance. Adept at collaborating with cross-functional teams and leveraging technical expertise to solve complex challenges. Eager to contribute hands-on technical skills, strategic thinking, and leadership while driving superior reliability.

Overview

3
3
years of professional experience

Work History

Human Resources-Associate Partner

Amazon
10.2023 - Current
  • Improved workplace culture by promoting diversity and inclusion initiatives, leading to higher employee satisfaction rates.
  • Compiled, assessed, and utilized critical business metrics data, such as attendance, attrition, engagement, and labor fill, to inform decision-making.
  • Maintained integrity of associate data within HRIS and payroll systems.
  • Proactively identified and resolved discrepancies in associate interactions.

Process Assistant

Amazon
09.2021 - 10.2023
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.

Management

Enterprise Mobility
08.2020 - 05.2021
  • #1 in regional sales for 3 consecutive months. Delivered superior customer service that improved customer satisfaction by 50% in 3 months.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Market to local business partners and build long-lasting relationships with key business decision-makers.
  • Leveraged strong negotiation skills to secure advantageous contracts, resulting in cost savings for the organization.

Education

Bachelor of Science - Public Adminstration

California State University-Dominguez Hills
Carson, CA
05.2019

Skills

  • Teamwork and Collaboration
  • Complex Problem-Solving
  • Customer Relations
  • Data Analysis
  • Microsoft Office
  • Analytical and Critical Thinking

Timeline

Human Resources-Associate Partner

Amazon
10.2023 - Current

Process Assistant

Amazon
09.2021 - 10.2023

Management

Enterprise Mobility
08.2020 - 05.2021

Bachelor of Science - Public Adminstration

California State University-Dominguez Hills

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Shalyn Phillips