Jhasbleidy L Gomez Escamilla
Citrus Heights
Summary
Human resources professional known for high standards and achieving results. Proven experience in managing employee relations and recruitment, consistently supporting team goals. Reliable team player with strong adaptability and interpersonal skills, ensuring effective collaboration and problem resolution.
Overview
12
12
years of professional experience
1
1
Certification
Work History
L3 Human Resources Associate Partner PXT SMF6
Amazon
10.2023 - Current
- Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
- Supported management in addressing employee concerns, facilitating open communication channels and fostering a positive work environment.
- Improved workplace culture by promoting diversity and inclusion initiatives, leading to higher employee satisfaction rates.
- Reduced time spent on repetitive tasks through automation of HR processes, allowing more focus on strategic initiatives.
- Coordinated company-wide events that promoted team-building activities and boosted overall morale among employees.
- Facilitated conflict resolution between team members, resulting in healthier work relationships and improved collaboration efforts.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Collaborated with managers to identify and address employee relations issues.
- Promoted safe working environments
- Ensured all safety related concerns were addressed and policies adhered to OSHA standard
L1 Delivery Station (Learning Ambassador) DSR2
Amazon
05.2021 - 10.2023
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Received returns of damaged and incorrect orders to process replacements via Problem Solve and Hazmat sections.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Provide ongoing training to new associates and incoming managers of RTS processes
- Monitor routes of drivers and assist as needed to ensure timely delivery of packages.
L1 Fulfillment Center Associate
Amazon
07.2020 - 05.2021
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Met and exceeding packaging goals that were set at the fulfillment center
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Managed timely and effective replacement of damaged or missing products.
Sales Representative
Good Deals
02.2020 - 04.2020
- Present and sell company products and services to new and existing customers
- Provide exceptional customer service to all guests and make them feel welcome
- Build rapport with both English and Spanish speaking clients
Au Pair/Nanny
Au Pair Care
06.2017 - 06.2019
- Created a safe and stimulating environment for the children of 4 different families of varying ethnicities
- Planned meals, prepared food, and fed the children
- Transported children to and from school and after-school activites with punctuality.
Customer Service Representative
Avianca Airlines
06.2013 - 05.2017
- Provided friendly service and maintained positive relationships with all internal and external customers
- Resolved mishandled customers as a result of over-sales, delayed or cancelled flights, lost, delayed or damage luggage in a quick and professional manner
- Aided customers in acquiring travel and lodging accommodations
Education
Career Certificate - Human Resources Management
Southern New Hampshire University
12-2024
High School Diploma -
Smart Horizons Career Online High School
10.2022
Office Management
Smart Horizons Career Online High School
10.2022
Microsoft Office
Roseville Adult School
08.2019
Skills
- Leadership
- Teamwork
- Self-Motivated
- Integrity
- Communication
- Professionalism
- Active Listener
- Coachable
- HR Policies Implementation
- Employee Relations Management
- HR analytics
- Diversity and Inclusion
- Bilingual in English and Spanish
Certification
- Career Certificate in Human Resource Management (SNHU)
- Certificate in Office Management
- Microsoft Office
- Google Docs, Sheets, and Slides
- English as Second Language
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
L3 Human Resources Associate Partner PXT SMF6
Amazon
10.2023 - Current
L1 Delivery Station (Learning Ambassador) DSR2
Amazon
05.2021 - 10.2023
L1 Fulfillment Center Associate
Amazon
07.2020 - 05.2021
Sales Representative
Good Deals
02.2020 - 04.2020
Au Pair/Nanny
Au Pair Care
06.2017 - 06.2019
Customer Service Representative
Avianca Airlines
06.2013 - 05.2017
High School Diploma -
Smart Horizons Career Online High School
Office Management
Smart Horizons Career Online High School
Microsoft Office
Roseville Adult School
- Career Certificate in Human Resource Management (SNHU)
- Certificate in Office Management
- Microsoft Office
- Google Docs, Sheets, and Slides
- English as Second Language
Career Certificate - Human Resources Management
Southern New Hampshire University
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