Shalina Voss
Moreno Valley
Summary
Highly dedicated individual with exceptional customer service skills and vast experience in both retail and restaurant operations eagerly seeking long-term growth.
Overview
5
5
years of professional experience
Work History
Apparel Sales Associate
Target
San Bernardino, CA
05.2025 - 06.2026
- Merchandised and maintained the apparel department by processing and pushing daily freight deliveries to the sales-floor, sorting, folding, and hanging clothing, shoes, and accessories according to size and color coordination.
- Completed seasonal transitions, processed holiday launches, maintained promotional displays and price-changed merchandise accordingly.
- Fulfilled customer’s online orders from both sales-floor and inventory backrooms, accurately locating and fulfilling curbside-pickup and shipping orders.
Sales-Floor Associate
Walmart
San Bernardino, CA
01.2024 - 04.2025
- Merchandised and maintained multiple departments across the sales-floor by zoning, front-facing, stocking, and processing go-backs.
- Assisted customers with product inquires, directed customers throughout the sales-floor, and managed keys to locked up and restricted merchandise.
Restaurant Staff Member
Mountain Mike's Pizza
Modesto, CA
10.2022 - 12.2023
- Accurately took over-the-phone/front-counter orders, prepared handcrafted pizzas, replenished building-station ingredients, maintained and replenished the salad bar, served alcoholic beverages, and bussed tables throughout the shift.
- Performed opening and closing duties by prepping fresh ingredients, breaking down/setting up the salad bar and building-station, and cleaning the dining room, lobby area, and prep-stations.
Front-End Team Member
Jack in the Box
Modesto, CA
08.2021 - 09.2022
- Performed front-end operations, accurately taking customer’s orders, processing payment transactions, and bagging completed food orders.
- Consistently stocked front-end supplies including condiments, utensils, refrigerated deserts, coffee creamer/sweetener, fountain drink machine syrup, ice, etc. throughout the shift.
- Cleaned and maintained the dining area, always ensuring a cleanly and welcoming environment to all guests.
Education
High School Diploma -
Cabrillo Point Academy
Moreno Valley, CA06.2021
Skills
- Restaurant & retail operations
- Hospitality & customer service
- Multitasking in fast-paced environments
- Strong attention to detail
- Adaptability across roles and tasks
- Strategic thinking & problem-solving
- Organization & time management
Timeline
Apparel Sales Associate
Target
05.2025 - 06.2026
Sales-Floor Associate
Walmart
01.2024 - 04.2025
Restaurant Staff Member
Mountain Mike's Pizza
10.2022 - 12.2023
Front-End Team Member
Jack in the Box
08.2021 - 09.2022
High School Diploma -
Cabrillo Point Academy