Shalena Mackbee
Sacramento
Summary
Efficient Prep Line Cook specializing in food safety compliance and culinary preparation. Experienced in executing prep lists and training staff to uphold food quality standards. Committed to maintaining kitchen organization and safety, ready to enhance team performance.
Overview
7
7
years of professional experience
Work History
Prep Line Cook
IKEA
Emeryville
12.2000 - 09.2002
- Prepared ingredients for daily menu items following standardized recipes.
- Maintained cleanliness and organization of prep stations throughout shifts.
- Supported head chef by executing daily prep lists efficiently and accurately.
- Followed health and safety regulations to maintain food quality standards.
- Trained new staff on proper food handling techniques and kitchen procedures.
- Ensured that all foods were cooked at the appropriate temperatures for safe consumption.
- Provided assistance to other cooks when needed during peak hours or special events.
- Cleaned dishes, pots, pans and other kitchen equipment used during the day's operations.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.
- Adhered to health department regulations regarding food storage and sanitation standards.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Measured and weighed food items to comply with portion requirements.
- Helped train and develop new talent.
- Set up workstation with necessary supplies to ensure efficient workflow.
Cashier/Catering Kitchen Prep Cook
Six Flags Discovery Kingdom
Vallejo
06.1997 - 11.1999
- Handled cash and credit payments, ensuring accurate financial exchanges.
- Assisted guests with inquiries and provided exceptional customer service throughout shifts.
- Collaborated with team members to restock merchandise and maintain inventory levels.
- Trained new cashiers on procedures, customer interactions, and point-of-sale systems.
- Greeted customers and answered any questions they had about the store's products and services.
- Supported team operations by completing assigned tasks.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted chefs with meal assembly and presentation for large events.
- Operated kitchen equipment, ensuring safety and cleanliness standards were met.
- Served staff meals during busy hours while adhering to health codes and regulations.
- Checked temperatures of ovens and grills to ensure proper cooking times were met.
Customer Service Cashier
McDonalds
Vallejo
06.1995 - 11.1998
- Managed cash drawer, ensuring correct balance during each shift.
- Processed customer transactions accurately and efficiently at a fast-paced restaurant.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to meet health standards.
- Assisted in training new cashiers on procedures and customer service techniques.
- Greeted customers and provided friendly customer service.
- Handled food orders, ensuring timely delivery while adhering to safety guidelines.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Complied with all health and safety regulations while performing job duties.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Education
Medical Billing, Coding, And Insurance Specialist - Medical Billing, Coding, Medical Insurance
Bryman Medical College
12-2001
High School Diploma -
Vallejo High School
Vallejo, CA06-1999
Skills
- Preparing ingredients
- Food safety compliance
- Kitchen organization
- Cooking techniques
- Food quality control
- Customer service
- Inventory management
- Event catering support
- Team collaboration
- Training staff
- Problem solving
- Attention to detail
Timeline
Prep Line Cook
IKEA
12.2000 - 09.2002
Cashier/Catering Kitchen Prep Cook
Six Flags Discovery Kingdom
06.1997 - 11.1999
Customer Service Cashier
McDonalds
06.1995 - 11.1998
Medical Billing, Coding, And Insurance Specialist - Medical Billing, Coding, Medical Insurance
Bryman Medical College
High School Diploma -
Vallejo High School