Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakilyah Goosby

San Leandro

Summary

Proven success in leading projects from start to finish and contributing to organizational growth and success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Security Officer

Allied Universal Security Services
06.2024 - 04.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Completed full building and grounds patrols to spot and investigate concerns.

Cashier Team Lead

IKEA Home Furnishings
07.2023 - 09.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Assistant Manager

Mattress Firm
11.2022 - 07.2023
  • Supervised day to day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Assistant Teacher

Kidango
08.2021 - 06.2023
  • Supported student physical, mental, and social development using classroom games and activities.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children's education.

Sale Associate

Forever 21
09.2017 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Psychology

Berkeley City College
Berkeley, CA
01.2020

High School Diploma - undefined

Berkeley High School
Berkeley, CA
06.2016

Skills

  • Lesson Plan Implementation
  • Shift work experience
  • Emergency awareness
  • Individualized Education Plans
  • Oral communication
  • Professional Development
  • Reliable
  • Security guard license

Timeline

Security Officer

Allied Universal Security Services
06.2024 - 04.2025

Cashier Team Lead

IKEA Home Furnishings
07.2023 - 09.2024

Assistant Manager

Mattress Firm
11.2022 - 07.2023

Assistant Teacher

Kidango
08.2021 - 06.2023

Sale Associate

Forever 21
09.2017 - 03.2020

High School Diploma - undefined

Berkeley High School

Psychology

Berkeley City College
Shakilyah Goosby