SHAKILLAH KAAHWA
Kitchener,ON
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shelter Support Worker
The Working Centre
Kitchener, ON
12.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Security Guard Supervisor
Al Janet Security Company (United Arab Emirates)
United Arabic Emirates
08.2018 - 08.2023
- Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
- Reduced incidents of theft and vandalism by maintaining a visible presence during patrols and monitoring CCTV systems.
- Enhanced security measures by implementing effective patrol strategies and surveillance techniques.
- Conducted thorough investigations into security breaches or incidents, identifying root causes and implementing corrective actions.
Education
High School - High School
Karaoke Secondary School
Uganda11.2011
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Cleaning and sanitizing
- Confidentiality and Privacy
Languages
English
Full Professional
Arabic
Limited Working
Certification
* Ontario security guard licence
*CPR
*Full G licence
Timeline
Shelter Support Worker
The Working Centre
12.2023 - Current
Security Guard Supervisor
Al Janet Security Company (United Arab Emirates)
08.2018 - 08.2023
High School - High School
Karaoke Secondary School