Jonathan Hildebrandt
Springbrook,AB
Summary
Reliable, shelter worker Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Provides caring and empathetic support for vulnerable adults experiencing homelessness and addiction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Shelter Support Worker
The Mustard Seed Red Deer
06.2023 - Current
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Provided crisis counseling and intervention services to clients in emergency situations.
Property Management Administrative Assistant
The Mustard Seed Calgary
10.2021 - 08.2022
- Assisted low income residents through an effective a sober living, permanent supported housing program.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Facilitated compliance with local regulations by maintaining up-to-date knowledge on landlord-tenant laws, ensuring all policies were aligned accordingly.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Shift Manager
Community Natural Foods
10.2019 - 06.2022
- Developed strong relationships with customers and vendors.
- Kept employees operating productively and working on task to meet business and customer needs.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
Bachelor of Arts - Intercultural Studies
Prairie Bible College
Three Hills, AB04.2026
High School Diploma -
Ecole Secondaire Notre Dame High School
Red Deer, AB05.2013
Skills
- Daily living support
- Community Integration
- Health and safety awareness
- Life Skills Development
- Group facilitation
- Behavioral support
- Emotional Support
Languages
English
Native or Bilingual
Wood burning artist.
Currently accepting a high number of commissions for businesses and individuals seeking quality custom made wood burning art. Sales made online and through multiple local markets.
Timeline
Shelter Support Worker
The Mustard Seed Red Deer
06.2023 - Current
Property Management Administrative Assistant
The Mustard Seed Calgary
10.2021 - 08.2022
Shift Manager
Community Natural Foods
10.2019 - 06.2022
Bachelor of Arts - Intercultural Studies
Prairie Bible College
High School Diploma -
Ecole Secondaire Notre Dame High School
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