Shakib Hasan
St. John's,NL
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Esso (Couche-Tard)
St. John's, NL
09.2023 - Current
- Supervise employees, assign duties to staff, and prepare weekly work schedules
- Preparing and making the bank deposit, counting the cash daily, balancing several reports and advising the Store Manager of any discrepancies
- Resolve issues that may arise, including customer requests, complaints, and supply shortages
- Maintain specified inventory, ensure inventory is placed properly, order merchandise, and receive orders from vendors
- Prepare and view reports regarding sales volumes, merchandising and personnel matters
- Train new cashiers and monitor and report on performance
- Sorting through resumes, call potential candidates and assist with interviewing and hiring
Cashier
Circle K
St. John's, NL
09.2022 - 06.2023
- Operated cash register or POS system to receive payment by cash, check and credit card
- Learned roles of other departments to provide coverage and keep store operational
- Used suggestive selling techniques to promote add-on sales.
Cashier
Walmart
St. John's, NL
02.2022 - 08.2022
- Maintained up-to-date knowledge of store policies regarding payment, returns and exchanges
- Guaranteed positive customer experiences and resolved all customer complaints.
Cashier
McDonalds
St. John's, NL
05.2022 - 08.2022
- Worked long hours which included taking orders, serving food and cleaning tables in a fast-paced work environment.
Education
Computer Science - Computer Science
Memorial University of Newfoundland
05.2025
Skills
- Operations Management
- Sales Reporting
- Product and service knowledge
- Money Handling
- Retail Operations Management
- Staff Supervision
- Employee Scheduling
- Staff Management
Timeline
Assistant Manager
Esso (Couche-Tard)
09.2023 - Current
Cashier
Circle K
09.2022 - 06.2023
Cashier
McDonalds
05.2022 - 08.2022
Cashier
Walmart
02.2022 - 08.2022
Computer Science - Computer Science
Memorial University of Newfoundland
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