Shaina Kour Wazir
Edmonton,AB
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Ability to work under pressure to meet the requirement of customers and management. Possess excellent Interpersonal, Analytical and Negotiation Skills with proven track record of utilizing a process-oriented
approach towards the accomplishment of Cost, Profit and Organizational goals.
Overview
2
2
years of professional experience
Work History
Electronics Sales Supervisor
OSL Retail Services
02.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Responsible for scheduling for all employees also ensuring to hire and train or arrange for the new sales staff.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Wireless Consultant
Staples
06.2023 - 06.2024
- Completed statement of work reports to provide correct billing for consultation services.
- Performed initial client consultations, defining wireless implementation priorities and strategies for customer satisfaction.
- Consistently met and exceeded performance metrics, earning several awards and recognitions for exceptional sales achievements and superior customer service delivery.
- Obtaining full Knowledge of the product and service for wireless consultation and stay up to date with all the new promotions.
Electronics Sales Associate
The Source (Bell) Electronics
09.2022 - 01.2023
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
Education
High School Diploma -
Northern Alberta Institute of Technology
Edmonton, AB12.2022
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Strategic Planning
- Inventory Control
- Operations Management
- Time Management
- Attention to Detail
- Multitasking
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Wireless Consultant
Staples
06.2023 - 06.2024
Electronics Sales Supervisor
OSL Retail Services
02.2023 - Current
Electronics Sales Associate
The Source (Bell) Electronics
09.2022 - 01.2023
High School Diploma -
Northern Alberta Institute of Technology
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