Shaima Abbas

Seeking a full-time position in the reputable industry that offers growth and challenging opportunities that allows me to utilize my academic skills, strong aptitude, resourceful experience and past performance to maintain high productivity and quality standards. To succeed in an environment of growth and excellence and help me to achieve personal as well as organization goals.. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Achieved Result by completing Task with accuracy and efficiency.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.