Shailendra Kumar
7-Eleven inc.
Fort Saskatchewan,Canada
1
Language
1
Certification
13
years of professional experience
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Work History
Senior Store Manager
7 Years 11 Months- Set and monitor stores budget, making every effort to maximize efficiency and profits
- Train, manage, and regularly evaluate employees' performance
- Train, manage, and regularly evaluate employees performance
- Set and monitored store budget to maximize efficiency and profits
- Manage appropriate levels of stock and purchase while staying on budget.
- Uphold compliance with all legal, health and safety regulations.
- Conduct discipline, Coaching and counseling of employees.
- Implemented disciplinary actions for employees to maintain workplace standards., Provided coaching sessions to employees to enhance their skills and performance. and counseling of employees.
Replenishment Manager
1 Year 3 Months- Oversee stockroom operations merchandise including containerization, materials management, ordering, inventory, floor placement, and transportation.
- Coordinate, plan and supervise replenishment team activities.
- Integrated pricing strategies with marketing campaigns to enhance overall sales effectiveness. to increase company profit margins.
- Utilized strategic planning to streamline staff performance and reduce overhead costs.
- Coordinated and supervised replenishment team activities to ensure efficient stock management.
- Advise subordinates on merchandise care and preservation.
- Hire, train and terminate personnel.
Food Service Manager
3 Years 9 Months- Ensured highest safety and sanitation standards while maintaining compliance with regulatory boards.
- Maintain records of inventory, stock, sales and wastage control.
- Facilitated positive interactions with customers to enhance satisfaction.
- Managed inventory, stock, sales, and wastage control to support operational efficiency.
- Prepare reports and forms and ensure completion with appropriate timeframe.
Education
Bachelor of Science - Hospitality
Bachelor of Arts - Tourism And Hospitality
Skills
Merchandising
Team management
Leadership
Supervising experience
Organizational skills
Communication skills
Time management
Customer service
Sales management
Certification
Foundation Food and Health Safety from ThirdForce and Highfield, UK June 2009 to Present, WHMIS Certification, First Aid Certification
Awards
Spirit to Serve Award August 2011, Awarded twice for excellence service and guest satisfaction from Marriott International Inc. USA.
Additional Information
- SKILLS
- Broad understanding of facility management (sanitation, maintenance, operations)
- Knowledge of overall hotel operations as they affect department
- Knowledge of Event Technology products and services
- Strong communication skills (verbal, listening, writing)
- Effective conflict management skills
- Strong customer and associate relations skills
- Effective coaching and development skills
- Strong organization skills
- Ability to effectively manage labor productivity
- Knowledge of governmental regulations and safety standards
- COMPUTER SKILLS
- Microsoft Office, Micros
Languages
English
Full Professional
Timeline
Senior Store Manager
7-Eleven inc.
10.2018 - CurrentRead More
Replenishment Manager
Superstore Canada
07.2017 - 10.2018Read More
Food Service Manager
Subway Cornerstone
10.2013 - 07.2017Read More
Indira Gandhi National Open University
Bachelor of Science from Hospitality
Read More
Institute of Hotel Management
Bachelor of Arts from Tourism And Hospitality
Read More